W jaki sposób zbierane są recenzje na Feefo?

W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.

Kto może zostawić recenzję na Feefo?

Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.

Jak weryfikujemy recenzje?

Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.

Jak radzimy sobie z fałszywymi recenzjami?

Feefo uniemożliwia zostawianie fałszywych recenzji, ponieważ do wystawienia opinii zachęcamy tylko zweryfikowanych kupujących.

Recenzje sprzedawcy RAC Breakdown Cover | Recenzje dotyczące obsługi klienta sprzedawcy {{merchantUrl}} | Feefo

Wiarygodny klient

Zweryfikowano przez Feefo

5 years ago

Cowboys!

by not automatically renewing expensive policies

Recenzje produktów

Data zakupu: 02/09/2016

7

MG

Mr S Gardner

Zweryfikowano przez Feefo

6 years ago

Co Mr S Gardner sądzi o RAC Breakdown Cover:

Ripped off by auto renew

Ripped off by Auto renew alongside me taking out a policy. 1st Year was perfect at about £90. Then without my consent Rac auto-renewed my policy at a £27.50 a month(£330) per year. Along side that I...

Przeczytaj więcej

Recenzje produktów

Data zakupu: 27/11/2019

6

Wiarygodny klient

Zweryfikowano przez Feefo

6 years ago

not used any services yet

no thoughts

Customer Services

RAC Breakdown Cover

6 years ago

Hi,I am sorry to read that you have been left unhappy with the service provided and I can appreciate the frustration this must have caused you. If you would like us to look into this matter, please fill out our complaints form via the link below and our team will assign a case handler to investigate this accordingly.https://www.rac.co.uk/complaintsThank you, Gary

Data zakupu: 22/01/2020

2

MP

Mr M Pegram

Zweryfikowano przez Feefo

6 years ago

Co Mr M Pegram sądzi o RAC Breakdown Cover:

Easy to complete

Customer Services

RAC Breakdown Cover

6 years ago

Hi Mr Pegram,We are pleased to hear that you received a great service by our teams. For us to feed this back to the correct advisor or team, please email your feedback, reg and membership number, as well as full name to care@rac.co.uk. Thank you,Gary

Data zakupu: 21/01/2020

0

MS

Mr S Smith

Zweryfikowano przez Feefo

6 years ago

Co Mr S Smith sądzi o RAC Breakdown Cover:

The cover needed

Great value for the money and that I can always rely upon the service

Customer Services

RAC Breakdown Cover

6 years ago

Hi Mr Smith,We are pleased to hear that you received a great service by our teams. For us to feed this back to the correct advisor or team, please email your feedback, reg and membership number, as well as full name to care@rac.co.uk. Thank you,Gary

Recenzje produktów

Data zakupu: 27/01/2020

1

Wiarygodny klient

Zweryfikowano przez Feefo

6 years ago

Keep up the good work

They went well I had a few problems when I was a member before and they are still good and are will stay with you.

Customer Services

RAC Breakdown Cover

6 years ago

Hi,We are pleased to hear that you received a great service by our teams. For us to feed this back to the correct advisor or team, please email your feedback, reg and membership number, as well as full name to care@rac.co.uk. Thank you,Gary

Recenzje produktów

Data zakupu: 07/01/2020

0

Wiarygodny klient

Zweryfikowano przez Feefo

6 years ago

You’ve lost a customer.

Unhelpful. Not flexible. Will not be renewing my cover. You’ve lost a customer.

Customer Services

RAC Breakdown Cover

6 years ago

Hi,I am sorry to read that you have been left unhappy with the service provided and I can appreciate the frustration this must have caused you. If you would like us to look into this matter, please fill out our complaints form via the link below and our team will assign a case handler to investigate this accordingly.https://www.rac.co.uk/complaintsThank you, Gary

Recenzje produktów

Data zakupu: 11/01/2020

3

MW

Mrs N Welsh

Zweryfikowano przez Feefo

6 years ago

Co Mrs N Welsh sądzi o RAC Breakdown Cover:

Great service from advisor, help retain a customer and reduce my cost

Customer Services

RAC Breakdown Cover

6 years ago

Hi Mrs Welsh,We are pleased to hear that you received a great service by our teams. For us to feed this back to the correct advisor or team, please email your feedback, reg and membership number, as well as full name to care@rac.co.uk. Thank you,Gary

Recenzje produktów

Data zakupu: 24/01/2020

0

MT

Mr S Teggart

Zweryfikowano przez Feefo

6 years ago

Co Mr S Teggart sądzi o RAC Breakdown Cover:

Great service and no problems

Great service so easy to deal with

Customer Services

RAC Breakdown Cover

6 years ago

Hi Mr Teggart,We are pleased to hear that you received a great service by our teams. For us to feed this back to the correct advisor or team, please email your feedback, reg and membership number, as well as full name to care@rac.co.uk. Thank you,Gary

Data zakupu: 03/01/2020

0

ML

Mr J Newton-Lewis

Zweryfikowano przez Feefo

6 years ago

Co Mr J Newton-Lewis sądzi o RAC Breakdown Cover:

All hunky dory so far!

Customer Services

RAC Breakdown Cover

6 years ago

Hi Mr Newton-Lewis,We are pleased to hear that you received a great service by our teams. For us to feed this back to the correct advisor or team, please email your feedback, reg and membership number, as well as full name to care@rac.co.uk. Thank you,Gary

Data zakupu: 07/01/2020

0

Recenzje sprzedawcy RAC Breakdown Cover

RAC Breakdown CoverWięcej recenzji tego produktu - (9,301)Wyświetl stronę produktuNever had to use them, they've been skimming my account for the past 4 years taking more and more money without my knowledge

RAC Breakdown CoverWięcej recenzji tego produktu - (9,301)Wyświetl stronę produktuGreat value for cover required

RAC Breakdown CoverWięcej recenzji tego produktu - (9,301)Wyświetl stronę produktuI now you are good as I am a old member, and I know you are good in you work that is why I have joined again.

RAC Breakdown CoverWięcej recenzji tego produktu - (9,301)Wyświetl stronę produktuYou’ve lost a customer...

RAC Breakdown CoverWięcej recenzji tego produktu - (9,301)Wyświetl stronę produktuGreat service happy customer

W jaki sposób zbierane są recenzje na Feefo?

Kto może zostawić recenzję na Feefo?

Jak weryfikujemy recenzje?

Jak radzimy sobie z fałszywymi recenzjami?