How simple is the website answer very, no hard or complicated questions and it takes less than 10mins. First time buying cycle insurance and was a breeze. Keep it up
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Wiarygodny klient
Zweryfikowano przez Feefo
4 years ago
Very easy from start to finish.👍🏻
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HA
Helen Allen
Zweryfikowano przez Feefo
4 years ago
Co Helen Allen sądzi o Protectmybike:
Very helpful and good service
Very helpful team that worked well on my case now have my bike back and so pleased.
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GP
Graham Perry
Zweryfikowano przez Feefo
Harlow
4 years ago
Co Graham Perry sądzi o Protectmybike:
Easy to read website.
It very easy to understand the questions.
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SC
Simon Carmichael
Zweryfikowano przez Feefo
4 years ago
Co Simon Carmichael sądzi o Protectmybike:
Easy and simple to use, would recommend
1
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TE
Trevor Edwards
Zweryfikowano przez Feefo
4 years ago
Co Trevor Edwards sądzi o Protectmybike:
Do not trust this company.
Watch this company - my experience has been that they are quick to take the money, and you might think your bike is insured - but when it comes to it and your bike is stolen - they are unsympathetic...
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Mark Brown
Protectmybike
4 years ago
We are sorry to hear your claim was declined and we understand the claims team have been in contact with you to confirm the reasons for the declinature. As with all cycle insurance policies, in the event of a claim a claimant is required to provide proof of purchase of the bike and any approved accessories such as the bike lock. This is clearly stated in the policy terms and conditions under the Claims Condition section on page 5 as follows: You must provide upon request proof of ownership and proof of purchase in the event of a claim. Sorry we were not able to support your claim on this occasion and if you require any further assistance please contact our customer service department on customer@wedinsure.co.uk.
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Trevor Edwards
4 years ago
The essential points here are that I received an email confirming I was insured - which you now seem to say I was not if I did not have receipts, and also that you disbelieve me - I feel I’ve been robbed twice- once by the thieves and once by my insurers.
Mark Brown
Protectmybike
4 years ago
I will pass your comments onto our claims department and raise this as a complaint on your behalf and they will respond accordingly.
Protectmybike.co.uk is a specialist cycle insurance provider. We know that you love your bike and that you want to be on out riding as much as possible. We also know that insurance is boring! So our goal is to make it quicker and easier for you, so you have one less thing to worry about! So you can do what you love… go out and ride! We offer tailored cycle insurance cover starting from as little as £3 per month. Come join us and be part of the Protectmybike.co.uk community.
Nasze niezależne nagrody pozwalają wyróżnić najlepsze marki pod względem obsługi klienta. Zwycięzcy są wybierani na podstawie ocen otrzymanych od klientów.
W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.
Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Protectmybike.co.uk is a specialist cycle insurance provider. We know that you love your bike and that you want to be on out riding as much as possible. We also know that insurance is boring! So our goal is to make it quicker and easier for you, so you have one less thing to worry about! So you can do what you love… go out and ride! We offer tailored cycle insurance cover starting from as little as £3 per month. Come join us and be part of the Protectmybike.co.uk community.