W jaki sposób zbierane są recenzje na Feefo?

W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.

Kto może zostawić recenzję na Feefo?

Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.

Jak weryfikujemy recenzje?

Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.

Jak radzimy sobie z fałszywymi recenzjami?

Feefo uniemożliwia zostawianie fałszywych recenzji, ponieważ do wystawienia opinii zachęcamy tylko zweryfikowanych kupujących.

Recenzje sprzedawcy Pockets | Recenzje dotyczące obsługi klienta sprzedawcy https://www.feefo.com/reviews/pockets | Feefo

Wyświetlono wszystkie recenzje: 1,221

Wiarygodny klient

7 years ago

Data zakupu: 27/09/2017

Payment charges little steep considering amount of time had to wait on delivery

Vincent

Pockets

7 years ago

Sorry to hear you didn't receive your order as swiftly as you would have liked. We are always striving to improve our customer service, and in particular our delivery times. While your order did reach you within the delivery times quoted on our website, it was not at the speed I would normally hope for and seems to be a result of our delivery time coping with the sheer volume of orders during the recent Flash Sale - I have passed your comments on, and we are always looking to improve.

Thank you for choosing Pockets, and I hope you shop with us again soon.

Trusted Customer

7 years ago

Data zakupu: 30/09/2017

Co Trusted Customer sądzi o Pockets:

Brilliant again !

Excellent as always, excellent stock and great pieces

Vincent

Pockets

7 years ago

Thank you so much for your kind feedback!

Recenzje produktów

Trusted Customer

7 years ago

Data zakupu: 28/09/2017

Co Trusted Customer sądzi o Pockets:

One of the best shops in the UK

Great product and service from Pockets. Will 100% use again.

Vincent

Pockets

7 years ago

Fantastic! Thank you for choosing Pockets.

Recenzje produktów

Trusted Customer

7 years ago

Data zakupu: 30/09/2017

Co Trusted Customer sądzi o Pockets:

Fantastic customer service

Excellent customer service. Paul and Vincent were extremely personable and helpful with sizing and style advice. They even changed the delivery service to one that suited my needs. Brought a couple...

Pokaż wszystkie

Recenzje produktów

Wiarygodny klient

7 years ago

Data zakupu: 26/09/2017

Ordered a 100GBP belt but didn't event get the official package , could look like it was a fake item. Other than that delivery was fast

Vincent

Pockets

7 years ago

I'm sorry to hear you weren't 100% satisfied with your purchase from Pockets. I have made enquiries with our Delivery Team and have been assured that they dispatched your Hugo Boss belt exactly as we received it from the manufacturer - however, we are always striving to improve the presentation of orders here, and your comments have been noted. Thank you for your feedback.

Trusted Customer

7 years ago

Data zakupu: 26/09/2017

Co Trusted Customer sądzi o Pockets:

Great service before the sale & after

Great efforts gone to, just to help with sizing of an expensive product before purchasing & great service delivering before a wedding 👌🏼

Vincent

Pockets

7 years ago

I will pass your kind comments on to our delivery and customer service teams! Always happy to help :)

Trusted Customer

7 years ago

Hi Vincent We are talking minor scuffs & blemishes, i just wasn't expecting any on a pair of £400 handmade shoes, but the quality & fit was so good i wanted them for the wedding i had at the weekend & figured id only add to those scuffs & blemishes in due course any way.

Recenzje produktów

Vincent

Pockets

7 years ago

Really disappointed to hear your Crockett & Jones shoes were not 100% blemish free - this is not the standard of product we usually send out, and so we will be looking into this matter.

Trusted Customer

7 years ago

Trusted Customer

7 years ago

Data zakupu: 26/09/2017

Co Trusted Customer sądzi o Pockets:

Website needs modernising, but spot on products.

The website needs better navigation; i.e being able to choose multiple size/brand filters rather than just one. However the delivery and products were spot on.

Vincent

Pockets

7 years ago

Thank you for the comments! We're always striving to improve the navigation of our website, so your comments are greatly appreciated.

Recenzje produktów

Trusted Customer

7 years ago

Data zakupu: 27/09/2017

Co Trusted Customer sądzi o Pockets:

Rapid delivery, packaging was was personal. A nice touch.

Vincent

Pockets

7 years ago

Thank you very much for the positive feedback - I shall pass this on to our delivery team!

Trusted Customer

Bangor

7 years ago

Data zakupu: 27/09/2017

Co Trusted Customer sądzi o Pockets:

Excellent service!!

Really pleased with the speedy delivery and the way my jacket was packaged was a nice little touch, many thanks to Robyn who packed my item. Really 5* customer service and a free aftershave sample......

Pokaż wszystkie

Vincent

Pockets

7 years ago

Fantastic! I will pass on your comments to our delivery team, and Robyn in particular. Thank you for choosing Pockets.

Recenzje produktów

Trusted Customer

7 years ago

Data zakupu: 26/09/2017

Co Trusted Customer sądzi o Pockets:

First Class service and product

Quick and easy to navigate web site. Straightforward checkout and even though I asked for ‘standard’ delivery it arrived, expertly wrapped in super speedy time. Sadly some of the items didn’t fit but...

Pokaż wszystkie

Vincent

Pockets

7 years ago

This is exactly the customer experience we strive for here at Pockets, so we really appreciate you taking the time to give us this feedback. Thank you for choosing Pockets!

Recenzje produktów

Nie masz jeszcze zaproszenia do recenzowania?

Informacje o Pockets

You can now shop online and experience great advice, impeccable service and the latest looks all within a few clicks. We're passionate about menswear and stock some of the worlds finest brands such as Moncler, C.P. Company, Hugo Boss, Belstaff, Paul Smith, Aqua di Parma, Canali, Stone Island and Burberry to name but a few.

Pokaż wszystkie

(01743) 353 993

Unit 5 Hotspur Park, Knights Way, Battlefield Enterprise Park, Shrewsbury, Shropshire, SY1 3FB, United Kingdom

Feefo Trusted Service Awards

Nasze niezależne nagrody pozwalają wyróżnić najlepsze marki pod względem obsługi klienta. Zwycięzcy są wybierani na podstawie ocen otrzymanych od klientów.

Czym są nagrody Trusted Service Awards dla najlepszego usługodawcy

Dlaczego warto ufać recenzjom na Feefo?

Dowiedz się więcej o Feefo

Recenzje sprzedawcy Pockets

Chest Corrosion Logo T-Shirt SkyWięcej recenzji tego produktu - (2)Wyświetl stronę produktuGreat T unreal price as it was in the sale Great delivery

Leather Driving Gloves DamsonWięcej recenzji tego produktu - (1)Wyświetl stronę produktuGreat product at a good price.

PS By Paul Smith Pyrimid Multi Logo T-Shirt WhiteWięcej recenzji tego produktu - (1)Wyświetl stronę produktuGreat product at a good price.

White Frost Crew Neck Sweatshirt BordeauxWięcej recenzji tego produktu - (1)Wyświetl stronę produktuCracking piece of Stone Island

'Belmonte' Mottle 1/4 Zip Italian Yarn Knit NavyWięcej recenzji tego produktu - (1)Wyświetl stronę produktuAll spot on and as described.

'Jenno' Slim Fit Stretch Plain Shirt BlackWięcej recenzji tego produktu - (2)Wyświetl stronę produktuAll spot on and as described.

'Esegeo' Classic Trouser Belt Brown (Ex-display)Więcej recenzji tego produktu - (1)Wyświetl stronę produktuAll spot on and as described.

Light Cotton Nylon Twill Jacket CoralWięcej recenzji tego produktu - (1)Wyświetl stronę produktuVery nice jacket, and an excellent price!

'Space_Lowp_nypr' Logo Leather Trainer NavyWięcej recenzji tego produktu - (1)Wyświetl stronę produktuBeautiful product didn’t fit though

Admiral Thin Stripe Crew Neck Knit Navy/WhiteWięcej recenzji tego produktu - (1)Wyświetl stronę produktuTypical first class Paul and Shark quality

Watershed Full Zip Knit With Front Double Pockets NavyWięcej recenzji tego produktu - (2)Wyświetl stronę produktuBeautiful item. Oozes quality, practical too

W jaki sposób zbierane są recenzje na Feefo?

Kto może zostawić recenzję na Feefo?

Jak weryfikujemy recenzje?

Jak radzimy sobie z fałszywymi recenzjami?