Very professional sales lady, really knew her stuff
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13 years ago
Annabel was very efficient
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13 years ago
shame they take the money but they don't send emails with the insurance details again…
shame they take the money but they don't send emails with the insurance details again have to call for them to send....you have to improve big time on customer service....not only taking money
Plan Insurance Brokers
Plan Insurance Brokers
13 years ago
Good afternoon Mr Ramires,
Thank you for your feedback, we are sorry you feel we have not provided you with an adequate level of service.
Having reviewed our systems and your policy record we can see that your renewal advisor completed your new policy at the time of payment on Friday afternoon.
As a matter of course we provide an emailed confirmation of cover directly via our system. Your agent completed his requirements, however due to what we believe was a microsoft exchange issue the email was not delivered.
Regrettably we were not made aware of this issue by the system until after you called first thing on Monday requesting the confirmation documents. We do not open for business over the weekend.
I apologise for the delay and trust that you have now received your cover note by email. I can also confirm the full policy has been issued by mail today.
If you require anything further please contact us.
Daniel Bryant
Renewals Manager
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13 years ago
Very prompt & efficient service giving me exactly what I needed - many thanks
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13 years ago
all dealt with very efficiently (did not relies not covered to drive a vehicle not…
all dealt with very efficiently (did not relies not covered to drive a vehicle not owned by me something i have had since 1963 (getting cover on other peoples policy is not possible outside office...
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13 years ago
C S Talbot-Humphreys, 24, ST2 9LF.
I have been in business for 24 years. I have found…
C S Talbot-Humphreys, 24, ST2 9LF.
I have been in business for 24 years. I have found your company extremely easy to deal with. My changing my policy to yourselves was really smooth and problem...
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13 years ago
I feel save and secure with tradeplan, and its friendly.
Thank
I feel save and secure with tradeplan, and its friendly.
Thank
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13 years ago
Am more than happy with your service and have been recommending your company.
M Eftekhari
Am more than happy with your service and have been recommending your company.
M Eftekhari
Plan Insurance provides excellent service, expert advice and negotiates low prices on behalf of their clients. To benefit their clients Plan Insurance seeks to modernise and streamline every step in the insurance sales process.
Nasze niezależne nagrody pozwalają wyróżnić najlepsze marki pod względem obsługi klienta. Zwycięzcy są wybierani na podstawie ocen otrzymanych od klientów.
W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.
Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Plan Insurance provides excellent service, expert advice and negotiates low prices on behalf of their clients. To benefit their clients Plan Insurance seeks to modernise and streamline every step in the insurance sales process.