very hard to contact and never contact you when they say they will need to…
very hard to contact and never contact you when they say they will need to be abit more help full to customers.
Plan Insurance Brokers
Plan Insurance Brokers
12 years ago
Good Morning,
Thank you for your feedback and for renewing with us for another year.
We have investigated the calls and the notes on your renewal to check the service provided. It appears we contacted you initially in good time to check you had received your invitation in the post, at this point you confirmed you needed a callback to renew at a later date.
Your renewals agent was looking into a couple of changes and making sure everything was in order after your conversation. Your agent should have contacted you to confirm everything was okay before you called on Friday to renew.
Please accept our apologies for this call not being made, the policy is now correct in terms of business activity and the vehicles on the database so no problems will occur from this during the policy term.
Thanks again for your business this year.
Kind Regards
Daniel Bryant
Renewals Manager
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Wiarygodny klient
12 years ago
good
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Wiarygodny klient
12 years ago
Motor insurance quotes can be a right head bake but Can't speak highly enough of…
Motor insurance quotes can be a right head bake but Can't speak highly enough of plan insurance and the agents there, particularly John...great service with no drama's... My previous policy was found...
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Wiarygodny klient
12 years ago
Absolutely Fantastic service... Think there may be a slight issue with confirmation emails as I've checked my inbox and spam folders and received nothing but no big deal, I'll just have to wait for paperwork in post....
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Wiarygodny klient
12 years ago
Offered a competitive rate and followed through professionally with the policy.
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Wiarygodny klient
12 years ago
Very great customer service.
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Wiarygodny klient
12 years ago
After long time I found organized company polite and professional
I would recommend every one
Thanks
After long time I found organized company polite and professional
I would recommend every one
Thanks
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Wiarygodny klient
12 years ago
Taxi plan was very good in finding me the cheapest cover and very helpfull
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Wiarygodny klient
12 years ago
The person I dealt with really excellent very polite and efficient
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Wiarygodny klient
12 years ago
Very helpful. Friendly. A company to recommend to my friends.
Plan Insurance provides excellent service, expert advice and negotiates low prices on behalf of their clients. To benefit their clients Plan Insurance seeks to modernise and streamline every step in the insurance sales process.
Nasze niezależne nagrody pozwalają wyróżnić najlepsze marki pod względem obsługi klienta. Zwycięzcy są wybierani na podstawie ocen otrzymanych od klientów.
W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.
Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Plan Insurance provides excellent service, expert advice and negotiates low prices on behalf of their clients. To benefit their clients Plan Insurance seeks to modernise and streamline every step in the insurance sales process.