Good service. Calling is not the best always in a queue. The call back service…
Good service. Calling is not the best always in a queue. The call back service is good but never worked keeping the same place in the Q
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Wiarygodny klient
11 years ago
efficient on phone
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Wiarygodny klient
11 years ago
All it took was a few minutes.
great service!
All it took was a few minutes.
great service!
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Wiarygodny klient
11 years ago
Very good.
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Wiarygodny klient
11 years ago
Very helpful n polite
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Wiarygodny klient
11 years ago
would have been more flexible on customer request
would have been more flexible on customer request
Plan Insurance Brokers
Plan Insurance Brokers
11 years ago
Thank you for renewing your insurance cover with Plan for another year and for taking the time this afternoon to discuss your comments.
I think we both agree that there are always improvements that can be made within any company, ideally we would have insurance companies available that offer all types of cover and every eventuality. In your case this was a requirement to insure a £50,000 vehicle, we have sourced the right policy for you but unfortunately the premium was not competitive as is often the case for this level of cover.
However I must stress that it is very difficult to find cover for vehicles valued at £50,000, even though we have almost all insurers on our panel to choose from there are only 2 insurers available to us that will offer such a high indemnity level. If the client has one personal vehicle of such value it remains the most sensible option to insure it separately, however if these vehicles are consistently traded then the premium would have seemed more competitive.
I hope this and our conversation today has explained the difficulty in sourcing the right price for you and that we have tried our best to get what we can to meet your requirements. In light of this a revised comment and feedback score would be much appreciated if you feel appropriate.
Kind Regards
Daniel Bryant
Renewals manager
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Wiarygodny klient
11 years ago
excellent way it was conducted, and carried through
Plan Insurance provides excellent service, expert advice and negotiates low prices on behalf of their clients. To benefit their clients Plan Insurance seeks to modernise and streamline every step in the insurance sales process.
Nasze niezależne nagrody pozwalają wyróżnić najlepsze marki pod względem obsługi klienta. Zwycięzcy są wybierani na podstawie ocen otrzymanych od klientów.
W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.
Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Plan Insurance provides excellent service, expert advice and negotiates low prices on behalf of their clients. To benefit their clients Plan Insurance seeks to modernise and streamline every step in the insurance sales process.