W jaki sposób zbierane są recenzje na Feefo?

W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.

Kto może zostawić recenzję na Feefo?

Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.

Jak weryfikujemy recenzje?

Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.

Jak radzimy sobie z fałszywymi recenzjami?

Feefo uniemożliwia zostawianie fałszywych recenzji, ponieważ do wystawienia opinii zachęcamy tylko zweryfikowanych kupujących.

Opinie o Pharmacy2U Online Doctor

Wyświetlono wszystkie recenzje: 957

Wiarygodny klient

5 years ago

Extreme professionalism

Extreme professionalism, assessed thoroughly by their GP. Quick delivery despite the current lockdown. Totally impressed.

Wiarygodny klient

5 years ago

Poor service

Poor service. Normally good, however sent me the wrong medication and not replied to my email

Wiarygodny klient

5 years ago

great company

great company to deal with. easy to order. prompt delivery.

Wiarygodny klient

5 years ago

Quick efficient and satisfactory service

Wiarygodny klient

5 years ago

Poor

Item never received. They give tracking reference but is misnomer, the delivery service they use does not track at all. As of now no clue if it was ever sent as they have no proof and I can’t track....

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Josh

Pharmacy2U Online Doctor

5 years ago

Good Morning, Thank you for your review. I can see that this was your first order with Pharmacy2U and I am very sorry your delivery was not complete as expected. Over the last few weeks we have experienced some disruption to our timescale due to the current increased demand on Royal Mail. You have since spoken with our customer care team and I can see a resend has been arranged which should be with you as soon as possible. Kind regards

Wiarygodny klient

5 years ago

Dear pharmacy2u. Do your glossy comments have any bearing whatsoever on sorting out your company’s clear problems with delivery? Is your regulator aware of these issues? 20 plus days still no delivery. My advice to customers buyer beware. This company has no mechanism to track their many delivery failures. Major issues

Josh

Pharmacy2U Online Doctor

5 years ago

Good Morning, Thank you for your further comments. I am very sorry for the delay with your original and resent order, we do use Royal Mail for all deliveries so even a resend would be subject to the delays within the Royal Mail network. These delays are affecting all of our patients and we have had to ask for their patience whilst Royal Mail work through their increased workload. These delays have been caused by the current restrictions in placed due to Covid, so more people are shopping online and Christmas and is unfortunately our of our direct control. Your local delivery office may also be more affected than others. Please understand we are doing our best given the situation and we are in communication with the Royal Mail management teams daily regarding their operational status. All I can ask is that you allow some more time for your delivery to be complete. Please accept my apologies for the situation. Kind regards.

Wiarygodny klient

5 years ago

No idea where the order is, no tracking provided and been more than 2 weeks

No idea where is the Oder is, place it two weeks ago, but have not been provided with any updates for the delivery

Josh

Pharmacy2U Online Doctor

5 years ago

Good Morning, Thank you for your review. I am very sorry to hear your delivery was not complete as expected. We have seen some significant delays within the Royal Mail network in recent weeks, I can only assume your order was also affected by this. The tracking information on the parcel indicates the delivery was complete on the 22/12, so I trust you have since received your delivery. Please let us know if this is not the case. Kind regards.

Wiarygodny klient

5 years ago

Online assessment

Fast and efficient

Wiarygodny klient

5 years ago

Products never arrived

Josh

Pharmacy2U Online Doctor

5 years ago

Good Morning, Thank you for your review. I am very sorry to hear your delivery was not complete as expected. I can see that we dispatched your order with Royal Mail at the beginning of December, but unfortunately the tracking information never updated to suggest it was in their network. I have arranged a free resend of your medication now and you should receive this delivery as soon as possible. Royal Mail have encountered some delays within their network in recent weeks, please accept my apologies for this. Kind regards

Wiarygodny klient

5 years ago

Professional

Fast and efficient

Wiarygodny klient

5 years ago

Excellent service

Very efficient, asked me loads of important questions as to why I needed the treatment , wasn’t just given . Definately use them again

Nie masz jeszcze zaproszenia do recenzowania?

Dlaczego warto ufać recenzjom na Feefo?

Dowiedz się więcej o Feefo

Recenzje sprzedawcy Pharmacy2U Online Doctor

W jaki sposób zbierane są recenzje na Feefo?

Kto może zostawić recenzję na Feefo?

Jak weryfikujemy recenzje?

Jak radzimy sobie z fałszywymi recenzjami?