W jaki sposób zbierane są recenzje na Feefo?

W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.

Kto może zostawić recenzję na Feefo?

Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.

Jak weryfikujemy recenzje?

Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.

Jak radzimy sobie z fałszywymi recenzjami?

Feefo uniemożliwia zostawianie fałszywych recenzji, ponieważ do wystawienia opinii zachęcamy tylko zweryfikowanych kupujących.

Opinie o Petcover Australia

Wyświetlono wszystkie recenzje: 2,293

Wiarygodny klient

Zweryfikowano przez Feefo

3 years ago

Great customer service

Good customer service, quick and efficient. Very easy to talk to and know what I wanted.

Petcover Group

Petcover Australia

3 years ago

Good morning, thank you for the feedback! We're pleased to know that our team were efficient and easy to talk to! :-)

Recenzje produktów

Data zakupu: 21/08/2023

Wiarygodny klient

Zweryfikowano przez Feefo

3 years ago

Great service. The attention to details were presented professionally.

The service was very helpful. The explanation of each policy was detailed and helpful. The premiums were reasonable and acceptable for me.

Petcover Group

Petcover Australia

3 years ago

Good morning, we appreciate the positive feedback! We're glad that our team was helpful in their explanation of our policies. Thank you for choosing Petcover!

Recenzje produktów

Data zakupu: 08/03/2023

Wiarygodny klient

Zweryfikowano przez Feefo

3 years ago

Polite and friendly staff. Very helpful with my needs and answered all my questions. Great customer service.

Petcover Group

Petcover Australia

3 years ago

Good morning, thank you for the feedback! We're glad that you found us helpful in answering your questions!

Recenzje produktów

Data zakupu: 26/07/2023

Wiarygodny klient

Zweryfikowano przez Feefo

3 years ago

Did not speak with a person initially. I applied online and realised there was no option to include multiple pets for a discounted amount. So i contacted a Service officer and they sent me a quote...

Przeczytaj więcej

Petcover Group

Petcover Australia

3 years ago

Good morning, we really appreciate you choosing Petcover to insure your new pets. I have forwarded this to management for investigation, so we can make sure your multi-pet discount has been added to your policies. Thank you for letting us know, please don't hesitate to reach out if you need any clarification.

Recenzje produktów

Data zakupu: 08/07/2023

Wiarygodny klient

Zweryfikowano przez Feefo

3 years ago

Whenever I have communicated recently re my horse I have never received a follow up email. Very disappointing.

Petcover Group

Petcover Australia

3 years ago

Hi there, we're sorry to hear about your disappointment in the service provided. We understand that communication is essential, so I have forwarded this to management for investigation.

Recenzje produktów

Data zakupu: 05/08/2023

Kirsten Sands

Zweryfikowano przez Feefo

3 years ago

Co Kirsten Sands sądzi o Petcover Australia:

The service was helpful I did not purchase insurance on 8th January. It was 1st August. I am not from USA (know the difference)

Petcover Group

Petcover Australia

3 years ago

Hi Kirsten, it's great to know that the service was helpful! If possible, can you please forward the email in question to marketing.au@petcovergroup.com? This may be the automated email from Feefo, which we don't have direct control over, so we will need to look into this further.

Recenzje produktów

Data zakupu: 08/01/2023

Wiarygodny klient

Zweryfikowano przez Feefo

3 years ago

When there was a conflict in the quoted price, they quickly found the problem and fixed my premium

Petcover Group

Petcover Australia

3 years ago

Good morning, we appreciate the review. It's great to know our team were able to solve this quickly. Don't hesitate to reach out if you need any clarification on your policy benefits, thank you for choosing Petcover :-)

Data zakupu: 17/07/2023

Wiarygodny klient

Zweryfikowano przez Feefo

3 years ago

Policy transfer from NZ to Aus

Transfer from our policy in NZ to Australia was nice and easy!! Great custoMer service!! With little to no paperwork it was a breeze

Petcover Group

Petcover Australia

3 years ago

Hi there, thank you for the feedback! We're pleased that you found the service easy!

Recenzje produktów

Data zakupu: 28/07/2023

Wiarygodny klient

Zweryfikowano przez Feefo

3 years ago

Very Happy customer. *Thankyou 😊

The service I received was a very friendly and helpful Lady, answering my questions. *Thankyou 😊

Petcover Group

Petcover Australia

3 years ago

Hi there, we appreciate the feedback! We're glad our team was helpful and all your questions got answered. Thank you for choosing Petcover!

Recenzje produktów

Data zakupu: 13/07/2023

Wiarygodny klient

Zweryfikowano przez Feefo

3 years ago

Very Happy customer. *Thankyou 😊

I found the staff to be very friendly, helpful and patient with my questions. Very Happy customer. *Thankyou 😊

Petcover Group

Petcover Australia

3 years ago

Good afternoon, thank you for your positive feedback! It's great to know our team was patient with your questions and you're happy with the cover! Have a good weekend :-)

Recenzje produktów

Data zakupu: 13/07/2023

Nie masz jeszcze zaproszenia do recenzowania?

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Feefo Trusted Service Awards

Nasze niezależne nagrody pozwalają wyróżnić najlepsze marki pod względem obsługi klienta. Zwycięzcy są wybierani na podstawie ocen otrzymanych od klientów.

Czym są nagrody Trusted Service Awards dla najlepszego usługodawcy

Dlaczego warto ufać recenzjom na Feefo?

Dowiedz się więcej o Feefo

Recenzje sprzedawcy Petcover Australia

Entry Level Cat Cover - SWięcej opinii o tym produkcieWyświetl stronę produktuEasy to figure what cover I wanted and staff easy to talk to. Very easy transaction.

Superior Cat Cover - SWięcej opinii o tym produkcieWyświetl stronę produktuHopefully covers everything that maybe needed when required . Not had to claim as yet...fingers crossed.

Equine Basic Cover - SWięcej opinii o tym produkcieWyświetl stronę produktuIt's only been a couple of weeks so really can't comment.

Entry Level Dog Cover - SWięcej opinii o tym produkcieWyświetl stronę produktuNot that competitive to other insurances. I have other pets and decided to stay with Petcover.

Equine Economy Vet Fee Cover - SWięcej opinii o tym produkcieWyświetl stronę produktuAgain no confirmation from them when I sent thru Vets Report.

Equine Economy Vet Fee Cover - SWięcej opinii o tym produkcieWyświetl stronę produktuGood options to choose from

Entry Level Dog Cover - SWięcej opinii o tym produkcieWyświetl stronę produktuGreat customer service for policy transfer

Equine Liability Cover - SWięcej opinii o tym produkcieWyświetl stronę produktuI have just got this cover and I'm hoping things will go well 🙏 *Thankyou Happy customer 😊

Equine Economy Vet Fee Cover - SWięcej opinii o tym produkcieWyświetl stronę produktuI have not had vet cover before, however it does appear to be good. So I will give it a try. *Thankyou.

W jaki sposób zbierane są recenzje na Feefo?

Kto może zostawić recenzję na Feefo?

Jak weryfikujemy recenzje?

Jak radzimy sobie z fałszywymi recenzjami?