Unprofessional
Colleague made earlier enquiry and terms changed when I rang back.
Would recommend highly that nobody uses these people
dhenderson
ParcelsPlease.com
7 years ago
Hello, many thanks for taking the time to give us your feedback, it's appreciated. We can see you used our service for the first time on 28th June this year. Your parcel shipment was booked on 28th, dropped into the Access Point on 29th and delivered on 2nd July which is a NEXT DAY (working day) service. The shipment was therefore on time, delivered on the estimated delivery day and as far as we can see, there were no problems at all with the shipment.
We're sorry to hear you feel a member of our customer service team was unprofessional. We pride ourselves on the customer service we offer and unlike many of the other delivery companies you'll find, we're available on the phone to speak to whenever you need us. The advice must have been of some use to you as you did go ahead with the shipment and I'm pleased to see you had a good delivery experience with us.
We do hope you'll use our services again in future and look forward to helping you with any shipments you need to send.
Recenzje produktów
dhenderson
ParcelsPlease.com
7 years ago
Hello, many thanks for taking the time to give us your feedback, it's appreciated. We can see you used our service for the first time on 28th June this year. Your parcel shipment was booked on 28th, dropped into the Access Point on 29th and delivered on 2nd July which is a NEXT DAY (working day) service. The shipment was therefore on time, delivered on the estimated delivery day and as far as we can see, there were no problems at all with the shipment. We're sorry to hear you feel a member of our customer service team was unprofessional. We pride ourselves on the customer service we offer and unlike many of the other delivery companies you'll find, we're available on the phone to speak to whenever you need us. The advice must have been of some use to you as you did go ahead with the shipment and I'm pleased to see you had a good delivery experience with us. We do hope you'll use our services again in future and look forward to helping you with any shipments you need to send.
Very efficient. I often use it from France to the UK and back.
Recenzje produktów
Data zakupu: 30/07/2018
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TC
Trusted Customer
Zweryfikowano przez Feefo
Surrey
7 years ago
Co Trusted Customer sądzi o ParcelsPlease.com:
Always an excellent service. I send parcels to my son in France regularly. The booking site is easy to use parcels always collected on time and 48 hrs later delivered straight to the door with...
At ParcelsPlease.com we send over a million parcels each year. Whether it be parcel delivery throughout the UK, Europe or Worldwide, we offer a reliable door to door delivery service.
W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.
Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
At ParcelsPlease.com we send over a million parcels each year. Whether it be parcel delivery throughout the UK, Europe or Worldwide, we offer a reliable door to door delivery service.
