Think it could be the courier not necessarily parcel hero
Placed an order inclduing additional insurance and parcel collected. Then recieved an email that the insurance did not cover breakages. When the parcel was delivered it was broken... Do not think was...
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Wiarygodny klient
10 years ago
Absolutley shocking, even sold me additional insurance and then said it was not covered!!! Rip off merchants avoid like the plague
Wiarygodny klient
10 years ago
I need to have the item removed as unfortunately I confused parcel hero with one of there very poor competitors parcel(breaker)broker. parcelhero provided an excellent service and follow up service as they were very concerned. GREAT COMPANY
0
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Wiarygodny klient
10 years ago
Nearly Perfect, Let Down by Recent Customer Service
I use ParcelHero several times per week as part of my job, sending to both national and international clients. I have always found them to be excellent until very recently:
Although delivered on...
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Alex
Parcelhero
10 years ago
Hi, thank you very much for your loyal custom we really appreciate it and glad you are happy overall with the ParcelHero service. Very sorry to hear about this, we will look into what happened on this occasion. Kind regards, Alex
0
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Wiarygodny klient
10 years ago
Lost parcel
My parcel was delayed and "lost" but eventually found. Nothing in return was offered as it was almost a week late even though I paid the necessary amount
0
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TC
Trusted Customer
10 years ago
Co Trusted Customer sądzi o Parcelhero:
First time user, and I will definitely be using ParcelHero again
I chose Parcel Hero because it was almost half the price of buying through the companies themselves. It was a fairly straightforward process, and I got a lot of help from customer service to make...
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Alex
Parcelhero
10 years ago
Hello Charlotte, thank you very much for your great review on ParcelHero. It's great to know our teams were helpful - I will be passing on your comments to them as I am sure they will be delighted to know they are doing such a great job. Thank you for recommending us we really appreciate it and look forward to welcoming you back soon. Kind regards, Alex
0
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TC
Trusted Customer
10 years ago
Co Trusted Customer sądzi o Parcelhero:
EXCELLENT
5******
Alex
Parcelhero
10 years ago
Hello Patrick, thank you very much for such a star rating. We really do appreciate it, glad you are very happy with the service we provide. Kind regards, Alex
0
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Wiarygodny klient
10 years ago
Used ph for about 2 years and happy with their service.
Alex
Parcelhero
10 years ago
Hi, thank you for your loyal custom. Glad ParcelHero can provide you with a reliable service for so many years. Kind regards, Alex
0
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Wiarygodny klient
10 years ago
excellent service easy to use reasonally priced very quick to deliver can't fault them.
Alex
Parcelhero
10 years ago
Hi, thank you very much for choosing ParcelHero, we really do appreciate your custom. Best regards, Alex.
0
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Wiarygodny klient
10 years ago
great service
Easy to book . Prompt. And come and deliver when they say they would
Alex
Parcelhero
10 years ago
Hi, thank you for using ParcelHero. Glad we can provide you with a reliable efficient service. Kind regards, Alex
0
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Wiarygodny klient
10 years ago
Easy to use excellent service
Alex
Parcelhero
10 years ago
Hi, thank you for your review. We are glad you can rely on ParcelHero for an easy service. Kind regards, Alex
0
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Wiarygodny klient
10 years ago
You really ought to get them to quote
They did what others could not or would not,AND AT THE RIGHT PRICE
Alex
Parcelhero
10 years ago
Hi, thank you very much for your feedback. It's great that ParcelHero can provide you with a service that you couldn't find elsewhere. Kind regards, Alex
Nasze niezależne nagrody pozwalają wyróżnić najlepsze marki pod względem obsługi klienta. Zwycięzcy są wybierani na podstawie ocen otrzymanych od klientów.
W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.
Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.