We are a specialist lending bank, offering a range of savings and lending products in the UK
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Paragon nie jest już aktywnym klientem Feefo
Wyświetlono wszystkie recenzje: 7,696
TC
Trusted Customer
3 years ago
Co Trusted Customer sądzi o Paragon:
Good service, easy to navigate through the pages.
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TC
Trusted Customer
3 years ago
Co Trusted Customer sądzi o Paragon:
1st choice for banking
Great easy to use service with good products. great vhoice of savings accounts at competative rates of interest.
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Wiarygodny klient
3 years ago
Polite and helpful.
Young man from Newcastle was very helpful on a phone call. He was courteous, polite, patient and knowledgeable.
Matt
Paragon
3 years ago
Thank you for leaving us a review. Customer service is central to what we do, so we really value your positive comments, which we will pass onto our team!
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TC
Trusted Customer
3 years ago
Co Trusted Customer sądzi o Paragon:
Clear and efficient
Service excellent
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TC
Trusted Customer
3 years ago
Co Trusted Customer sądzi o Paragon:
To find out what alternative deposit rates on offer I had to log out look at your website.
It would have been more helpful if I could have allocated them while I was signed on..
Otherwise you are...
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Matt
Paragon
3 years ago
I'm sorry to hear that you've experienced difficulties finding the interest rates using our website. Your feedback is valuable as we work to build improvements into our systems and processes, so thank you for taking the time to share your thoughts with us.
If you have left your name and email address, we will be arranging to contact you shortly. However, if you'd like to speak to us sooner then please get in touch now through our usual customer service channels.
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Wiarygodny klient
3 years ago
Ungoing issue which is taking longer to resolve than it should
Ensure follow up actions are taken and to keep customer updated as promised and on time.
Matt
Paragon
3 years ago
Thanks for taking the time to respond. We’re sorry to hear that you’re not happy with the service you have received from us recently. Your feedback is important to help us improve for the future.
If you have left your name and email address, we will be arranging to contact you shortly. However, if you'd like to speak to someone about this sooner, then please get in touch now using our usual customer service channels and a member of our team will be happy to provide you with further assistance.
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TC
Trusted Customer
3 years ago
Co Trusted Customer sądzi o Paragon:
Very easy and efficient
Transfer of Paragon ISA to new fixed rate account - very efficient and quick.
Matt
Paragon
3 years ago
Thanks for taking the time to respond. It's great to hear your positive feedback as we’re always striving to improve our processes.
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TC
Trusted Customer
3 years ago
Co Trusted Customer sądzi o Paragon:
Buck up Paragon - tell customers when interest rates change!!
It's VERY POOR that I have to move funds from one Triple access account to a new one to get a better rate and also that you do not advise existing customers of rate changes :( No wonder banks get a...
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Matt
Paragon
3 years ago
We're sorry to hear that you're not pleased with the interest rate on your account. We do aim to offer consistently competitive rates and we regularly refresh our range with new issue accounts.
Any Paragon customer can choose any product from our on-sale range, and we consistently ensure full transparency in the service we provide. At present we do not inform all customers on an ongoing basis whether their existing rate is better or worse than the rates of newly launched products.
As a result of ever-changing market dynamics there will be occasions on which new products are more favourably priced and occasions on which older products carry better rates, and you are entitled to move any funds between access product issues as you see fit.
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TC
Trusted Customer
3 years ago
Co Trusted Customer sądzi o Paragon:
Very helpful and patient person. Thank you.
Very helpful and patient person. Thank you.
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Wiarygodny klient
3 years ago
Easy account to operate. Good customer service
Easy to use account on line. Always quick to increase interest rates in line with Bank of England movements. I have a flexible ISA and easily moved money out for a large purchase and was able to...
We offer a range of fixed rate, easy access, notice accounts and cash ISAs, competitively priced to help our customers make the most of their savings.
With a quick and easy online applications process, managing your accounts could not be easier. See what rates we currently have available.
W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.
Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
We offer a range of fixed rate, easy access, notice accounts and cash ISAs, competitively priced to help our customers make the most of their savings.
With a quick and easy online applications process, managing your accounts could not be easier. See what rates we currently have available.