We are a specialist lending bank, offering a range of savings and lending products in the UK
Obsługa
0
/5
5
4
3
2
1
0
0
0
0
0
0
ocen(y) w ciągu ostatniego roku
Paragon nie jest już aktywnym klientem Feefo
Wyświetlono wszystkie recenzje: 7,696
TC
Trusted Customer
3 years ago
Co Trusted Customer sądzi o Paragon:
Opening new account and transfer
Cant fault it. Wanted to open a better earning account and it was a very easy process to open new account and transfer funds from existing Paragon account.
0
Udostępnij
Wiarygodny klient
3 years ago
Savings
Very easy to navigate site
Matt
Paragon
3 years ago
Thanks for sharing your comments. It’s great to hear that you’re finding our website very easy to navigate. We really value your positive feedback so thank you for taking the time to leave us a review.
0
Udostępnij
TC
Trusted Customer
3 years ago
Co Trusted Customer sądzi o Paragon:
Avoid Paragon. Existing/old customers are unfairly dealt
They cheat existing customers by continually creating new products offering higher rates while old customers are paid very low interest rates. They do not even inform about availability of new...
Przeczytaj więcej
Matt
Paragon
3 years ago
We're sorry to hear that you're not pleased with the interest rate on your account. We do aim to offer consistently competitive rates and we regularly refresh our range with new issue accounts.
Just to clarify, any Paragon customer can choose any product from our on-sale range. At present we do not inform all customers on an ongoing basis whether their existing rate is better or worse than the rates of newly launched products. As a result of ever-changing market dynamics there will be occasions on which new products are more favourably priced and occasions on which older products carry better rates. Please be assured that you are entitled to move any funds between access product issues as you see fit.
0
Udostępnij
TC
Trusted Customer
3 years ago
Co Trusted Customer sądzi o Paragon:
New Isas sorted within very short time
Very easy to open a new ISA on line. Instructions were clear and concise.
0
Udostępnij
TC
Trusted Customer
York
3 years ago
Co Trusted Customer sądzi o Paragon:
Great to actually speak to someone, instead of a 🤖
Needed to speak to Ashleigh (think it’s spelled correctly), who was BRILLIANT. It took a bit of time, but she sorted me out. THANK YOU 🙏 😊
0
Udostępnij
TC
Trusted Customer
3 years ago
Co Trusted Customer sądzi o Paragon:
Very Helpful
I have just phoned Paragon Bank with several queries about opening a Fixed Cash Isa. Transferring in and adding money. I was very impressed with the concise information I was given.
Thank you.
Matt
Paragon
3 years ago
Thanks for leaving us a review. We're really pleased to hear that you were impressed with the information you were given on your recent call, to help with your Fixed Cash ISA. Customer service is our highest priority, so we really value your positive comments and will pass them onto the team!
0
Udostępnij
TC
Trusted Customer
Walsall
3 years ago
Co Trusted Customer sądzi o Paragon:
Not to your usual standard.
I wanted to CONTINUE but you would not let me , I will try again tomorrow as I have to go out shortly .
Matt
Paragon
3 years ago
Thanks for taking the time to respond. I'm sorry if you have experienced any difficulties using our online system. If you continue to encounter any issues at all then please let us know and we will be happy to help resolve this for you.
1
Udostępnij
TC
Trusted Customer
Rochdale
3 years ago
Co Trusted Customer sądzi o Paragon:
Simple to understand and with clear instructions on how to open an account. Competitive rates made it a good choice
Matt
Paragon
3 years ago
Thanks for taking the time to respond. It's great to hear your positive feedback as we’re always striving to improve our processes, as well as providing competitive rates for all of our customers.
0
Udostępnij
Wiarygodny klient
3 years ago
Brilliant
Very helpful and easy to follow
0
Udostępnij
TC
Trusted Customer
London
3 years ago
Co Trusted Customer sądzi o Paragon:
A very poor customer dervice tean
Get better trained C S staff,not trainees who cant workaround your webpage Very infuriating and a cal can take an hour for 2 simple questions.
Matt
Paragon
3 years ago
Thanks for taking the time to respond. We’re sorry to hear that you’re not happy with the service you have received from our customer service team. Your feedback is important to help us improve for the future.
If you have left your name and email address, we will be arranging to contact you shortly. However, if you'd like to speak to someone about this sooner, then please get in touch now using our usual customer service channels and a member of our team will be happy to provide you with further assistance.
We offer a range of fixed rate, easy access, notice accounts and cash ISAs, competitively priced to help our customers make the most of their savings.
With a quick and easy online applications process, managing your accounts could not be easier. See what rates we currently have available.
W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.
Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
We offer a range of fixed rate, easy access, notice accounts and cash ISAs, competitively priced to help our customers make the most of their savings.
With a quick and easy online applications process, managing your accounts could not be easier. See what rates we currently have available.