We are a specialist lending bank, offering a range of savings and lending products in the UK
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ocen(y) w ciągu ostatniego roku
Paragon nie jest już aktywnym klientem Feefo
Wyświetlono wszystkie recenzje: 7,696
Wiarygodny klient
3 years ago
Close to being excellent
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Trusted Customer
3 years ago
Co Trusted Customer sądzi o Paragon:
Kind and efficient
Very efficient and kind lady talked me through the process to close my cash ISA and all completed very quickly. I need the cash to fix my roof and could not believe how easy the whole process was....
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Trusted Customer
Kingston upon Thames
3 years ago
Co Trusted Customer sądzi o Paragon:
Excellent
I had a query today so rang the service desk who gave me the relevant information I needed, the lady was extra helpful and her manor was excellent, this was my first experience with Paragon and so...
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Matt
Paragon
3 years ago
Thank you for leaving us a review. Customer service is central to what we do, so we really value your positive comments, which we will pass onto our team!
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Trusted Customer
3 years ago
Co Trusted Customer sądzi o Paragon:
Lower rate on matured account
One of my accounts matured and it was transferred to an easy access account but with a much lower rate than what is offered for the same account and the same provider on a different website!!
My easy...
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Matt
Paragon
3 years ago
Thank you for taking the time to leave us your feedback.
We're sorry to hear that you're not pleased with the interest rate on your account. We do aim to offer consistently competitive rates and we regularly refresh our range with new issue accounts, taking into consideration interest rates currently available in the market, as well as reviewing the rates on offer to existing customers.
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Wiarygodny klient
3 years ago
Took ages to find maturity options
confusing web pages, took ages to find exact maturity option
Matt
Paragon
3 years ago
I'm sorry if you have experienced any difficulties using our website. Your feedback is valuable as we work to build improvements into our systems and processes, so thank you for taking the time to share your thoughts with us.
If you have left your name and email address, we will be arranging to contact you shortly. However, if you'd like to speak to us sooner then please get in touch now through our usual customer service channels.
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Trusted Customer
3 years ago
Co Trusted Customer sądzi o Paragon:
always easy to manage money online with Paragon.
easy to use website and clear instructions-never any problems and can access further help easier if needed.
Matt
Paragon
3 years ago
It’s great to hear that you’ve found our website easy to use with clear instructions. We really value your positive feedback so thank you for taking the time to leave us a review.
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Wiarygodny klient
3 years ago
ISA difficulties
Appears impossible to open a new ISA which I have referred to Paragon via secure massages.
I feel the website needs a complete overhaul
Matt
Paragon
3 years ago
Thanks for your feedback. I'm sorry if you have experienced any difficulties opening an ISA with us. It’s important to hear your concerns in case there are improvements we’re able to make in the future, so I have passed your comments on to our Savings team.
If you have left your name and email address, we will be arranging to contact you shortly. However, if you'd like to speak to us sooner please get in touch now through our usual customer service channels.
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Wiarygodny klient
3 years ago
Setting up the account was really quick and easy. My reason for only giving a 4 star is I was logged off with no warning within 2 minutes of logging in due to inactivity, when I was actually reading...
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Wiarygodny klient
3 years ago
Good efficient service.
yes, definitely You. give good email warning of maturity & follow my instructions to open a new account.
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Trusted Customer
3 years ago
Co Trusted Customer sądzi o Paragon:
Good Service
Website is easy to follow and transaction was straightforward
Matt
Paragon
3 years ago
Thanks for sharing your comments. It’s pleasing to hear that you’ve found our website easy to follow. We really value your positive feedback so thank you for taking the time to leave us a review.
We offer a range of fixed rate, easy access, notice accounts and cash ISAs, competitively priced to help our customers make the most of their savings.
With a quick and easy online applications process, managing your accounts could not be easier. See what rates we currently have available.
W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.
Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
We offer a range of fixed rate, easy access, notice accounts and cash ISAs, competitively priced to help our customers make the most of their savings.
With a quick and easy online applications process, managing your accounts could not be easier. See what rates we currently have available.