W jaki sposób zbierane są recenzje na Feefo?

W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.

Kto może zostawić recenzję na Feefo?

Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.

Jak weryfikujemy recenzje?

Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.

Jak radzimy sobie z fałszywymi recenzjami?

Feefo uniemożliwia zostawianie fałszywych recenzji, ponieważ do wystawienia opinii zachęcamy tylko zweryfikowanych kupujących.

Recenzje sprzedawcy Paragon

https://www.paragonbank.co.uk

We are a specialist lending bank, offering a range of savings and lending products in the UK

Obsługa

ocen(y) w ciągu ostatniego roku

Wyświetlono wszystkie recenzje: 7,696

Trusted Customer

3 years ago

Co Trusted Customer sądzi o Paragon:

As an existing Paragon investor I don't expect to get a lower interest rate on a 1 year fixed account. You have offered 5.25% on said account compared to 5.4% as a new investor.

Wiarygodny klient

3 years ago

Efficient, friendly and clear advice.

Query over online access. Quick telephone response with clear instructions of how to reset details. Very patient adviser while I made the adjustments online.

Trusted Customer

Mesrseyside

3 years ago

Co Trusted Customer sądzi o Paragon:

Customer service as it's best.

Having opened an account in error and transferred money into it, I contacted your customer service. The people I dealt with were really helpful and each fulfilled their promises to ring me back etc....

Przeczytaj więcej

Matt

Paragon

3 years ago

Many thanks for taking the time to leave us a review. Customer service is central to what we do, so we really value your positive comments, which we will pass onto our team!

Trusted Customer

3 years ago

Co Trusted Customer sądzi o Paragon:

Could be made simpler

It was not as simple as it should have been to transfer my ISA from one account to another within the Paragon system

Matt

Paragon

3 years ago

Thanks for your feedback. I'm sorry if you experienced any difficulties with your ISA transfer. It’s important to hear your concerns in case there are improvements we’re able to make in the future, so thanks for taking the time to let us know your thoughts. If you have left your name and email address, we will be arranging to contact you shortly. However, if you'd like to speak to us sooner please get in touch now through our usual customer service channels.

Trusted Customer

3 years ago

Co Trusted Customer sądzi o Paragon:

All good…….So far!

Easy to set up and use account Hopefully the interest rate remains competitive

Wiarygodny klient

3 years ago

Always good service

Good offers

Matt

Paragon

3 years ago

Thank you for leaving us a review. Customer service is central to what we do, so we really value your positive comments, which we will pass onto our team!

Trusted Customer

3 years ago

Co Trusted Customer sądzi o Paragon:

Sorted quickly, first time

This has been the first time I have required to contact paragon by telephone. Firstly, their system was easy to navigate, and I got an agent quickly. mma was professional, friendly and efficient. Got...

Przeczytaj więcej

Trusted Customer

3 years ago

Co Trusted Customer sądzi o Paragon:

Telephone help line

telephone help was excellent. As an older person I am not confident doing online banking and savings and yur operator was extremel kind and helpful. Excellent.

Trusted Customer

London

3 years ago

Co Trusted Customer sądzi o Paragon:

Marvellous

I spoke to Emma. She was marvellous, kind and helpful. I struggle with online stuff and she patiently led me through the procedure. In a world where people are so often abrupt and unhelpful, Emma...

Przeczytaj więcej

Matt

Paragon

3 years ago

Thank you so much for leaving us a review. Customer service is our highest priority, so we really value your positive comments, which we will pass onto our team!

Wiarygodny klient

3 years ago

Excellent customer service

Fantastic customer service. Really helpful.

Nie masz jeszcze zaproszenia do recenzowania?

Dlaczego warto ufać recenzjom na Feefo?

Dowiedz się więcej o Feefo