We are a specialist lending bank, offering a range of savings and lending products in the UK
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Paragon nie jest już aktywnym klientem Feefo
Wyświetlono wszystkie recenzje: 7,696
TC
Trusted Customer
Ashford
8 years ago
Co Trusted Customer sądzi o Paragon:
Outstanding service from opening the account to depositing and withdrawing.
The whole experience from opening the account to depositing and withdrawing money has been completely straightforward, easy and efficient. Excellent service. And the savings rates are better than...
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Jemma
Paragon
8 years ago
Thanks for taking the time to respond, we value your feedback and will pass this onto our team.
Kind regards, Jemma
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Trusted Customer
8 years ago
Co Trusted Customer sądzi o Paragon:
Superb easy process
I opened a Paragon account as I had struggled with another bank's total inefficiency for several weeks and finally gave up. The process with Paragon was so easy and clear with all steps completed in...
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Trusted Customer
8 years ago
Co Trusted Customer sądzi o Paragon:
Good to have someone to speak with.
I had a computer security problem and made contact with Paragon to inform them, it was comforting to know that there was someone on the end of the line to guide me through this situation and all has...
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Wiarygodny klient
8 years ago
Wonderful experience
Fantastic, I wouldn't save anywhere else!
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Trusted Customer
8 years ago
Co Trusted Customer sądzi o Paragon:
Very prompt and efficient service for 16.25 on a Friday
Just spoke to a young lady on the phone, very helpful and sorted the problem I was experiencing.
Alan Briggs
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Wiarygodny klient
8 years ago
Great customer service
I have had to contact Paragon on a few occasions regarding queries with my accounts and always have found them helpful.
I would definitely recommend them to friends and family.
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Wiarygodny klient
8 years ago
Poor poor poor
My initial deposit has still not been allocated to my account 48 hours after transfer from my nominated bank account. This is despite calling the customer services yesterday, who assured me it would...
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Jemma
Paragon
8 years ago
Thanks for taking the time to respond. We’re sorry you’re not happy with the service you have received. Your feedback is important to help us improve for the future. We'd be very interested to hear more about your case and look into it for you to help us continually improve. As you have not left an email if your could contact our team on https://www.paragonbank.co.uk/contact-us we would like to look into this for you.
Kind regards, Jemma
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Wiarygodny klient
8 years ago
everything explained fully . would recommend
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Trusted Customer
Isleworth
8 years ago
Co Trusted Customer sądzi o Paragon:
Paragon's security process is a pain!
I find Paragon's security process really laborious compared to other banks, and difficult to navigate.
It also seems to reject complex passwords.
Because of the above, I was repeatedly timed out -...
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Jemma
Paragon
8 years ago
Thanks for taking the time to respond. We’re sorry that you had difficulty navigating with our online password system. Your feedback is valuable as we are continuously looking to make improvements to our system and customer journey experience. As a result we will be reviewing our password requirement wording to ensure it is clear for our customers. If you would like to speak to us further please contact us https://www.paragonbank.co.uk/contact-us.
Kind regards, Jemma
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Trusted Customer
8 years ago
Co Trusted Customer sądzi o Paragon:
An excellent Bank
Every part of setting up accounts and transferring in was quick and easy, the webb site is excellent.
Jemma
Paragon
8 years ago
Thanks for taking the time to respond. We are pleased that you found our online services and processes clear and easy to use and we value your positive feedback.
We offer a range of fixed rate, easy access, notice accounts and cash ISAs, competitively priced to help our customers make the most of their savings.
With a quick and easy online applications process, managing your accounts could not be easier. See what rates we currently have available.
W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.
Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
We offer a range of fixed rate, easy access, notice accounts and cash ISAs, competitively priced to help our customers make the most of their savings.
With a quick and easy online applications process, managing your accounts could not be easier. See what rates we currently have available.