We are a specialist lending bank, offering a range of savings and lending products in the UK
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Paragon nie jest już aktywnym klientem Feefo
Wyświetlono wszystkie recenzje: 7,696
TC
Trusted Customer
8 years ago
Co Trusted Customer sądzi o Paragon:
On line access is excellent but access to cash is poor
Your on line access is 1st Class as is your website.
However the negative is that it takes so long for withdrawals to reach my bank account.
All my other providers are able to transfer withdrawals...
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Alex
Paragon
8 years ago
Thanks for taking the time to respond. We’re always striving to improve our processes and online system and value your positive feedback.
Kind regards
Alex
0
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TC
Trusted Customer
8 years ago
Co Trusted Customer sądzi o Paragon:
I tried and failed to see how much interest I earned last tax year
Alex
Paragon
8 years ago
Thanks for taking the time to respond. We’re sorry that you have experienced a problem with our online system. Your feedback is valuable as we work to build improvements into our system. If you have left your name and email address, we will be arranging to contact you shortly. However, if you want to speak to us sooner please get in touch now.
I would recommend them as I have had nothing but excellent service, I am an older person and found the site easy to use.
Lisa
Paragon
8 years ago
Thanks for taking the time to respond. Customer service is central to what we do and we value your positive feedback.
Kind regards
Lisa
0
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TC
Trusted Customer
norfolk
8 years ago
Co Trusted Customer sądzi o Paragon:
uncaring
simply by trying to be a great deal more helpful in an already fraught situation beyond my control which you have made worse
had your instant access been competitive 0.5% instead of that which is...
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Alex
Paragon
8 years ago
Thanks for taking the time to respond. We’re sorry you’re not happy with the current rates available. Your feedback is important to help us improve for the future. If you have left your name and email address, we will be arranging to contact you shortly. However, if you want to speak to us sooner please get in touch now.
E-mail: savings@online.paragonbank.co.uk
Letter: Paragon, PO Box 850, Wallsend NE28 5BJ
Phone: 0800 052 2222
Kind regards
Alex
0
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TC
Trusted Customer
8 years ago
Co Trusted Customer sądzi o Paragon:
Customer service staff are excellent . I have dealt with 3 members of staff and all have been patient , and resolved my queries .
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TC
Trusted Customer
Sussex
8 years ago
Co Trusted Customer sądzi o Paragon:
Very good service
Call centre was very good and helpful. Bit confusing at the beginning with account opening but they explained its to make sure the money is secure, which makes me feel better.
Alex
Paragon
8 years ago
Thanks for taking the time to respond. Customer service is central to what we do and we value your positive feedback.
Kind regards
Alex
0
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TC
Trusted Customer
Windsor
8 years ago
Co Trusted Customer sądzi o Paragon:
Good bank
The general bank service is very good.
0
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TC
Trusted Customer
Sheffield
8 years ago
Co Trusted Customer sądzi o Paragon:
Strong rate but excellent service
Easy to open and good rate. The rate was not the highest on the market but the difference was only 1 or 2%, however some of my family have had savings accounts with Paragon and highly recommended.
Alex
Paragon
8 years ago
Thanks for taking the time to respond, we value your feedback and will pass this onto our team.
Kind regards
Alex
0
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TC
Trusted Customer
8 years ago
Co Trusted Customer sądzi o Paragon:
disappointed I could't look for alternative investment with you and had to close my account!
0
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Wiarygodny klient
8 years ago
very easy to navigate and easy access to my accounts
Alex
Paragon
8 years ago
Thanks for taking the time to respond. We’re always striving to improve our processes and online system and value your positive feedback.
We offer a range of fixed rate, easy access, notice accounts and cash ISAs, competitively priced to help our customers make the most of their savings.
With a quick and easy online applications process, managing your accounts could not be easier. See what rates we currently have available.
W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.
Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
We offer a range of fixed rate, easy access, notice accounts and cash ISAs, competitively priced to help our customers make the most of their savings.
With a quick and easy online applications process, managing your accounts could not be easier. See what rates we currently have available.