We are a specialist lending bank, offering a range of savings and lending products in the UK
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Paragon nie jest już aktywnym klientem Feefo
Wyświetlono wszystkie recenzje: 7,696
TC
Trusted Customer
8 years ago
Co Trusted Customer sądzi o Paragon:
very easy to renew on line
yes
Jemma
Paragon
8 years ago
Thanks for taking the time to respond. It’s great that you’ve found our maturity online system clear and easy to use and we value your positive feedback about our processes.
Kind regards,
Jemma
0
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Wiarygodny klient
8 years ago
simple and straightforward to apply.
simple and straightforward to apply and understand. Excellent rates of interest.
just a little annoying that it logged off when I had just read all the terms and fscs info and I had to begin again.
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TC
Trusted Customer
8 years ago
Co Trusted Customer sądzi o Paragon:
Excellent telephone service
Phone call swiftly answered. Request was handled politely and resolved very quickly.
Jemma
Paragon
8 years ago
Thanks for taking the time to respond. Customer service is central to what we do and we value your positive feedback.
Kind regards,
Jemma
0
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TC
Trusted Customer
8 years ago
Co Trusted Customer sądzi o Paragon:
Quite easy to follow
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TC
Trusted Customer
8 years ago
Co Trusted Customer sądzi o Paragon:
why give two user names for joint account, causes problems when trying to transfer sums on maturity to nominated account. also figure to be transfered does not include intrest how am I to know amount...
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Jemma
Paragon
8 years ago
Thanks for taking the time to respond. We’re sorry to hear that you were not satisfied with our current maturity process and different usernames for joint accounts. Our processes and policies are designed to protect our customers and our business and currently we provide each joint account holder with a different username for security purposes. It is important to hear your concerns in case there are improvements we’re able to make in the future.Your feedback is valuable as we work to build improvements into our system, having the maturity interest figure being shown on the current maturity option screen is is currently under review. If you want to speak to us further, please get in touch now https://www.paragonbank.co.uk/contact-us.
Kind Regards, Jemma
1
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Wiarygodny klient
8 years ago
On-line experience is second to none - a pleasure to do business with. Interest rates are not the highest but very competitive.
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TC
Trusted Customer
8 years ago
Co Trusted Customer sądzi o Paragon:
Had to ring the bank this morning with a query.
Sorted straight away .Very professional.
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TC
Trusted Customer
8 years ago
Co Trusted Customer sądzi o Paragon:
Brilliant - highly recommended
Superb customer service (telephone) pus extremely straightforward and transparent application process online.
Excellent product options. Highly competitive.
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Wiarygodny klient
8 years ago
Need the money!
Excellent service, very easy to use website and correspondence easy to follow, needed the cash otherwise would have left it in
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Wiarygodny klient
8 years ago
Good rate
Account is easy to use and gives a good rate for an instant access account.
We offer a range of fixed rate, easy access, notice accounts and cash ISAs, competitively priced to help our customers make the most of their savings.
With a quick and easy online applications process, managing your accounts could not be easier. See what rates we currently have available.
W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.
Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
We offer a range of fixed rate, easy access, notice accounts and cash ISAs, competitively priced to help our customers make the most of their savings.
With a quick and easy online applications process, managing your accounts could not be easier. See what rates we currently have available.