W jaki sposób zbierane są recenzje na Feefo?

W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.

Kto może zostawić recenzję na Feefo?

Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.

Jak weryfikujemy recenzje?

Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.

Jak radzimy sobie z fałszywymi recenzjami?

Feefo uniemożliwia zostawianie fałszywych recenzji, ponieważ do wystawienia opinii zachęcamy tylko zweryfikowanych kupujących.

Recenzje sprzedawcy Paragon

https://www.paragonbank.co.uk

We are a specialist lending bank, offering a range of savings and lending products in the UK

Obsługa

ocen(y) w ciągu ostatniego roku

Wyświetlono wszystkie recenzje: 7,696

Trusted Customer

3 years ago

Co Trusted Customer sądzi o Paragon:

Very quick and easy to manage my account online. Would use Paragon again.

Trusted Customer

3 years ago

Co Trusted Customer sądzi o Paragon:

Can't give 5 stars because paragon are no longer up with the leaders for interest rates. I'll have to move if your rate doesn't move soon. A nuisance.

Digital Marketing

Paragon

3 years ago

Thank you for taking the time to leave us your feedback. We're sorry to hear that you're not pleased with the interest rate on your account. We do aim to offer consistently competitive rates and we regularly refresh our range with new issue accounts, taking into consideration interest rates currently available in the market, as well as reviewing the rates on offer to existing customers.

Wiarygodny klient

3 years ago

ISA transfer

Didn’t transfer my isa from old provider, causing me many phone calls. First advisor was going to ring me back - and didn’t. But did get an email advising me there was nothing they can do. Paragon...

Przeczytaj więcej

Digital Marketing

Paragon

3 years ago

Thanks for taking the time to give us your feedback. We’re sorry you’re not happy with the service you have received. We’re working hard to improve things for our customers and your feedback is important to helping us do that. Please let us explain a little bit about why our service standards have dropped recently. Over the last few weeks we’ve seen a big increase in the number of calls and messages about our savings accounts, after a competitor announced reductions in their rates. We’re not trying to make excuses but are working on improving and we acknowledge we’ve got some way to go. If you're still waiting to hear back, we'd suggest calling through to the team on 0800 052 222.

Trusted Customer

3 years ago

Co Trusted Customer sądzi o Paragon:

Easy

Easy, Precise, Works, Phone Back Up.

Digital Marketing

Paragon

3 years ago

Thanks for taking the time to respond. It's great to hear your positive feedback as we’re always striving to improve our processes.

Wiarygodny klient

3 years ago

The amendment to transferring fund was easy to navigate.

Trusted Customer

3 years ago

Co Trusted Customer sądzi o Paragon:

Easy to deal with Bank

Relatively quickly answering telephones, opening account easy and responses to deposit good. Acceing the accont is also quite simple

Trusted Customer

3 years ago

Co Trusted Customer sądzi o Paragon:

Would definitely recommend Paragon

Very good service, simple to move around the website, which I found very informative

Digital Marketing

Paragon

3 years ago

Thanks for sharing your comments. It’s pleasing to hear that you’ve found our online system clear and easy to use. We really value your positive feedback so thank you for taking the time to leave us a review.

Wiarygodny klient

3 years ago

Consistently good interest rates and very easy and simple to manage accounts

Trusted Customer

3 years ago

Co Trusted Customer sądzi o Paragon:

Excellent service

Trusted Customer

3 years ago

Co Trusted Customer sądzi o Paragon:

Straightforward

Everything is easy to manage and set out clearly on line. I have already recommended Paragon to my son, who has opened an account and is also d very happy with the service you provide

Digital Marketing

Paragon

3 years ago

Thanks for taking the time to respond. It's great to hear your positive feedback as we’re always striving to improve our processes.

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