W jaki sposób zbierane są recenzje na Feefo?

W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.

Kto może zostawić recenzję na Feefo?

Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.

Jak weryfikujemy recenzje?

Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.

Jak radzimy sobie z fałszywymi recenzjami?

Feefo uniemożliwia zostawianie fałszywych recenzji, ponieważ do wystawienia opinii zachęcamy tylko zweryfikowanych kupujących.

Recenzje sprzedawcy Paragon

https://www.paragonbank.co.uk

We are a specialist lending bank, offering a range of savings and lending products in the UK

Obsługa

ocen(y) w ciągu ostatniego roku

Wyświetlono wszystkie recenzje: 7,696

Wiarygodny klient

4 years ago

30 minute wait on the phone so I used the send a message service, after typing and pressing send i was asked to login again and there was no copy of the message I had typed or anyway of checking

Matt

Paragon

4 years ago

Thanks for taking the time to respond. We’re sorry you’re not happy with the service you have received. Your feedback is important to help us improve for the future. If you have left your name and email address, we will be arranging to contact you shortly. However, if you want to speak to us sooner please get in touch now.

Trusted Customer

Caerfyrddin

4 years ago

Co Trusted Customer sądzi o Paragon:

Clear information and site easy to manipulate.

Not had much contact but pleased with past experience.

Trusted Customer

London

4 years ago

Co Trusted Customer sądzi o Paragon:

Excellent

Excellent service and great rates!

Matt

Paragon

4 years ago

Thanks for leaving your feedback. Customer service is central to what we do and we value your positive comments, which we will pass onto our team.

Wiarygodny klient

4 years ago

A stress-free experience

Instructions and forms were easy to follow

Wiarygodny klient

4 years ago

Need to hire QA Testers and UX designers for logical user flows.

Account opening workflows have not been tested as therefore do not work. It requires you to enter data into fields that don't exist on the form. This is basic 101 user flow testing. If you cannot...

Przeczytaj więcej

Matt

Paragon

4 years ago

Thanks for taking the time to provide us with this feedback. I'm sorry to hear you've experienced a problem with our online system. Please be assured that I've passed on your comments to ensure this is investigated and to allow us to build any improvements needed into our system. If you've left your name and email address, we will be arranging to contact you shortly. However, if you'd like to speak to us sooner then please get in touch through our usual customer service channels.

Trusted Customer

4 years ago

Co Trusted Customer sądzi o Paragon:

I did what I wanted to do, made easier by your easy form for my instructions.

Trusted Customer

4 years ago

Co Trusted Customer sądzi o Paragon:

Always compete well with interest rates. Easy and fast to deposit and withdraw money.

Trusted Customer

4 years ago

Co Trusted Customer sądzi o Paragon:

Easy to use.

Easy to find what you are looking for b

Matt

Paragon

4 years ago

Thanks for sharing your comments. It’s great that you’ve found our online system clear and easy to use and we value your positive feedback.

Wiarygodny klient

4 years ago

Uncompetitive Rates

They don't seem to be interested in offering worthwhile maturity options so I'm leaving after one year!

Matt

Paragon

4 years ago

Thanks for leaving your feedback, and sorry that you're not pleased with your rate. We do aim to offer consistently competitive interest rates and we regularly refresh our range with new issue accounts taking into consideration interest rates currently available in the market, as well as reviewing the rates on offer to existing customers.

Wiarygodny klient

4 years ago

very helpful

Would never have manage to do the transfers without Kieran's patience with this old lady he was a so kind and thoughtful, thank you Mavis. Please send the confirmation as Ive no printer.

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