W jaki sposób zbierane są recenzje na Feefo?

W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.

Kto może zostawić recenzję na Feefo?

Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.

Jak weryfikujemy recenzje?

Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.

Jak radzimy sobie z fałszywymi recenzjami?

Feefo uniemożliwia zostawianie fałszywych recenzji, ponieważ do wystawienia opinii zachęcamy tylko zweryfikowanych kupujących.

Recenzje sprzedawcy Paragon

https://www.paragonbank.co.uk

We are a specialist lending bank, offering a range of savings and lending products in the UK

Obsługa

ocen(y) w ciągu ostatniego roku

Wyświetlono wszystkie recenzje: 7,696

Trusted Customer

4 years ago

Co Trusted Customer sądzi o Paragon:

Yes would definitely recommend and re-invest. Easy to log in too.

Wiarygodny klient

4 years ago

Excellent customer service - easy to use.

They notified me about a new account that I may want that gives more interest.

Wiarygodny klient

4 years ago

Accessible, easy to navigate site

Very easily navigable site. Prompt, clear instructions for remediation if any error made. Would definitely recommend

Trusted Customer

Beverley

4 years ago

Co Trusted Customer sądzi o Paragon:

Could do better hard to communicate with

Service is slow and clunky. Communications are unclear and non specific. It is no use saying "we need additional documents" but not confirming what the documents are.

Michael Clarke

Paragon

4 years ago

Thanks for taking the time to respond. We’re sorry to hear that you’re not happy with the email you've received. Your feedback is important to help us improve for the future and we will be looking into this. If you'd like to speak to us re: this matter then please get in touch through our usual customer service channels and a member of our team will be happy to provide you with further assistance..

Trusted Customer

4 years ago

Co Trusted Customer sądzi o Paragon:

.Great help by phone from a most patient considerate member ; she was splendid

Matt

Paragon

4 years ago

Thanks for leaving your feedback. Customer service is central to what we do, so we really value your positive comments, which we will pass onto our team!

Trusted Customer

4 years ago

Co Trusted Customer sądzi o Paragon:

Great Bank

just good and easy to use thank you.

Wiarygodny klient

4 years ago

Looks after its existing customers

Wiarygodny klient

4 years ago

Really fast and seamless service. No penalty for withdrawing from ISA.

Matt

Paragon

4 years ago

Thanks for leaving your feedback. Customer service is central to what we do, so we really value your positive comments, which we will pass onto our team!

Trusted Customer

4 years ago

Co Trusted Customer sądzi o Paragon:

no complaints

yes, well organised

Trusted Customer

4 years ago

Co Trusted Customer sądzi o Paragon:

I found applying to transfer a maturing account to a 1 yr fixed rate savings, monthly interest, confusing

Matt

Paragon

4 years ago

I'm sorry to hear you found the process confusing. Your feedback is valuable as we work to build improvements into our systems and processes, so thank you for taking the time to share your thoughts with us. If you have left your name and email address, we will be arranging to contact you shortly. However, if you'd like to speak to us sooner then please get in touch now through our usual customer service channels.

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