We are a specialist lending bank, offering a range of savings and lending products in the UK
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ocen(y) w ciągu ostatniego roku
Paragon nie jest już aktywnym klientem Feefo
Wyświetlono wszystkie recenzje: 7,696
TC
Trusted Customer
4 years ago
Co Trusted Customer sądzi o Paragon:
Savings Maturity
Easy service. Good rates.
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TC
Trusted Customer
4 years ago
Co Trusted Customer sądzi o Paragon:
Good service
Always good
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TC
Trusted Customer
4 years ago
Co Trusted Customer sądzi o Paragon:
Invariable rate
Rate on my variable rate notice account still note increased
Matt
Paragon
4 years ago
Thank you for taking the time to leave us your feedback.
We're sorry to hear that you're not pleased with the interest rate on your account. We do aim to offer consistently competitive rates and we regularly refresh our range with new issue accounts, taking into consideration interest rates currently available in the market, as well as reviewing the rates on offer to existing customers.
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TC
Trusted Customer
4 years ago
Co Trusted Customer sądzi o Paragon:
Savings rates
Service good but rates not the best around any more
Matt
Paragon
4 years ago
Thank you for taking the time to leave us your feedback.
We're sorry to hear that you're not pleased with the interest rate on your account. We do aim to offer consistently competitive rates and we regularly refresh our range with new issue accounts, taking into consideration interest rates currently available in the market, as well as reviewing the rates on offer to existing customers.
0
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Wiarygodny klient
4 years ago
Ensure updated product details are shown
Very poor-website advertising an 18 month fixed rate ISA with 4% interest.On application I'm told " no longer available"
Matt
Paragon
4 years ago
I'm sorry if the information on our website has caused any inconvenience for you. Your feedback is valuable as we work to build improvements into our systems and processes, so thank you for taking the time to share your comments with us.
If you have left your name and email address, we will be arranging to contact you shortly. However, if you'd like to speak to us sooner then please get in touch now through our usual customer service channels.
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Wiarygodny klient
4 years ago
Very happy with accounts
I find it easy using my savings accounts. Good information given on the Web site and good contact if required.
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Wiarygodny klient
4 years ago
The service I received was exactly what I needed.
I needed help to understand how I transferred a low yield Isa into a maturing Isa to achieve a higher rate of interest.
The advice and help from Sheena to set it up and Eva who helped me to do the...
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Matt
Paragon
4 years ago
Thanks for leaving your feedback. Customer service is central to what we do, so we really value your positive comments, which we will pass onto our team!
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TC
Trusted Customer
4 years ago
Co Trusted Customer sądzi o Paragon:
Nor the easiest online bank
Had trouble logging into the account and the email to reset my password wasn't sent initially, I needed two attempts to do this.
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Wiarygodny klient
4 years ago
Very slow in answering phone calls
Matt
Paragon
4 years ago
I'm sorry if you've experienced any delays on the telephone recently. We do aim to answer calls in a timely manner, however, call volumes can increase from time to time and this, unfortunately, can impact timescales.
If you have left your name and email address here, we'll be arranging to contact you shortly to resolve this for you. However, if you'd like to speak to us sooner please get in touch now through our regular customer service channels.
1
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Wiarygodny klient
4 years ago
Accounts are easy to manage online
I was able to do what I wanted within the account without any problems.
We offer a range of fixed rate, easy access, notice accounts and cash ISAs, competitively priced to help our customers make the most of their savings.
With a quick and easy online applications process, managing your accounts could not be easier. See what rates we currently have available.
W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.
Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
We offer a range of fixed rate, easy access, notice accounts and cash ISAs, competitively priced to help our customers make the most of their savings.
With a quick and easy online applications process, managing your accounts could not be easier. See what rates we currently have available.