W jaki sposób zbierane są recenzje na Feefo?

W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.

Kto może zostawić recenzję na Feefo?

Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.

Jak weryfikujemy recenzje?

Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.

Jak radzimy sobie z fałszywymi recenzjami?

Feefo uniemożliwia zostawianie fałszywych recenzji, ponieważ do wystawienia opinii zachęcamy tylko zweryfikowanych kupujących.

Recenzje sprzedawcy Paragon

https://www.paragonbank.co.uk

We are a specialist lending bank, offering a range of savings and lending products in the UK

Obsługa

ocen(y) w ciągu ostatniego roku

Wyświetlono wszystkie recenzje: 7,696

Trusted Customer

4 years ago

Co Trusted Customer sądzi o Paragon:

Great website

Matt

Paragon

4 years ago

Thanks for sharing your comments. It’s pleasing to hear your thoughts about our website. We really value your positive feedback so thank you for taking the time to leave us a review.

Wiarygodny klient

4 years ago

Telephone waiting time too long

Waiting time to reach an adviser was 30 minutes. This is poor customer service.

Matt

Paragon

4 years ago

I'm sorry to hear about the delays you've experienced on the telephone. We are receiving a higher volume of calls at the moment which are, unfortunately, having an impact on waiting times. Please accept our apologies for any inconvenience this might have caused. Please be assured that we are taking steps to reduce these waiting times for all our customers.

Trusted Customer

4 years ago

Co Trusted Customer sądzi o Paragon:

Good products and savings rates,have been with them for years,the option for monthly interest is very important for me and the missus

Wiarygodny klient

4 years ago

Great website and very secure processes - clear unambiguous instructions and excellent communication

Matt

Paragon

4 years ago

Thanks for sharing your comments. It’s pleasing to hear that you’ve found our website clear and secure. We really value your positive feedback so thank you for taking the time to leave us a review.

Wiarygodny klient

4 years ago

Excellent well presented website.

Always provide very detailed and comprehensive information which helps customers obtain an update on their financial position.

Trusted Customer

4 years ago

Co Trusted Customer sądzi o Paragon:

Brilliant have used before

Matt

Paragon

4 years ago

Thanks for taking the time to respond. It's great to hear your positive feedback as we’re always striving to improve our service and the products that we offer.

Wiarygodny klient

4 years ago

I would recommend paragon

Trusted Customer

4 years ago

Co Trusted Customer sądzi o Paragon:

very good up to now

I like the security log on, although lengthy, The only down side you have to move money to & from my nominated bank account, but I can live with that. Interest rates are better than most banks...

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Wiarygodny klient

4 years ago

Good online service

The website works well and is quite easy to understand

Trusted Customer

4 years ago

Co Trusted Customer sądzi o Paragon:

VERY HELPFUL AND PATIENT

IT TOOK SOME TIME TO GET THROUGH ON THE PHONE, BUT THE LADY I SPOKE TO , SHEENAGH, WAS VERY GOOD, AND PATIENT WITH ME, FOR HELPING ME TO ORGANISE WHAT I WISHED TO DO WITH MY ACCOUNTS. I WOULD HAVE...

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Matt

Paragon

4 years ago

Thanks for leaving your feedback. Customer service is central to what we do, so we really value your positive comments, which we will pass onto our team!

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