W jaki sposób zbierane są recenzje na Feefo?

W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.

Kto może zostawić recenzję na Feefo?

Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.

Jak weryfikujemy recenzje?

Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.

Jak radzimy sobie z fałszywymi recenzjami?

Feefo uniemożliwia zostawianie fałszywych recenzji, ponieważ do wystawienia opinii zachęcamy tylko zweryfikowanych kupujących.

Recenzje sprzedawcy Paragon

https://www.paragonbank.co.uk

We are a specialist lending bank, offering a range of savings and lending products in the UK

Obsługa

ocen(y) w ciągu ostatniego roku

Wyświetlono wszystkie recenzje: 7,696

Trusted Customer

3 years ago

Co Trusted Customer sądzi o Paragon:

THE LADY I SPOKE TO, SHEENAGH, WAS VERY PATIENT, TAKING NOTICE OF MY HEARING DIFFICULTIES, SPEAKING PLAINLY, AND ASSISTING ME IN ACHIEVING MY AIMS

Wiarygodny klient

3 years ago

Very good system

Very good system. I can recommend!

Trusted Customer

3 years ago

Co Trusted Customer sądzi o Paragon:

Customer service

Excellent service, lady was very helpful.

Matt

Paragon

3 years ago

Thanks for leaving your feedback. Customer service is central to what we do, so we really value your positive comments, which we will pass onto our team!

Wiarygodny klient

3 years ago

Poor Service

Reply to messages posted on their site, I asked a question on 16th Nov. no reply yet. I also arranged a transfer out of my ISA but it has not been done either.

Matt

Paragon

3 years ago

I'm sorry to hear about the delays you have experienced recently on the telephone and receiving a reply to your secure message. We are receiving a higher volume of enquiries at the moment due to an increase in customer demand, which is, unfortunately, having an impact on turnaround times. If you have left your name and email address, we will be arranging to contact you shortly.

Trusted Customer

3 years ago

Co Trusted Customer sądzi o Paragon:

Yes would recommend

Matt

Paragon

3 years ago

Thanks for leaving your feedback. We really value your positive comments, which we will pass onto our team!

Wiarygodny klient

3 years ago

New account so needed to take time and a few notes to open.

Good instructions and fairly clear telling me what to do to open the account. Needed to focus on what I was doing so only 4 stars. Had to make some simple notes so I didn’t miss anything.

Trusted Customer

3 years ago

Co Trusted Customer sądzi o Paragon:

The website is very easy to navigate.

Trusted Customer

3 years ago

Co Trusted Customer sądzi o Paragon:

You have accounts advertised which are no longer available when I tried to apply. Why not take them down rather than waste my time?

Wiarygodny klient

3 years ago

Quick efficient process.

Safe, efficient and easy to use website.

Matt

Paragon

3 years ago

Thanks for taking the time to respond. It's great to hear your positive feedback as we’re always striving to improve our processes.

Trusted Customer

Lincoln

3 years ago

Co Trusted Customer sądzi o Paragon:

No snags or complaints

The renewal process went like clockwork

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