We are a specialist lending bank, offering a range of savings and lending products in the UK
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Paragon nie jest już aktywnym klientem Feefo
Wyświetlono wszystkie recenzje: 7,696
Wiarygodny klient
3 years ago
information displayed clearly - I called you for further information and you answered straight away. Fiona was polite and spoke English clearly, something that this day you cannot take for granted
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Wiarygodny klient
3 years ago
REAL GOOD SERVICE
WILL RECOMMEND IT
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Wiarygodny klient
3 years ago
Excellent service and very easy website to understand and administer
Matt
Paragon
3 years ago
Thanks for leaving your feedback. Customer service is central to what we do, so we really value your positive comments, which we will pass onto our team!
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Wiarygodny klient
3 years ago
See above
Poor service in replying to a complaint
Matt
Paragon
3 years ago
I'm sorry if you've experienced a delay receiving a reply to your recent message.
We are receiving a higher volume of enquiries at the moment due to an increase in customer demand, which is, unfortunately, having an impact on turnaround times. Please accept our sincere apologies for the current longer wait times and please be assured we will be in touch as soon as possible. We appreciate your patience in this matter.
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TC
Trusted Customer
3 years ago
Co Trusted Customer sądzi o Paragon:
Top bank.
been with Paragon a few years, good service good rates of interest and call centre staff who can actually speak English.
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Trusted Customer
3 years ago
Co Trusted Customer sądzi o Paragon:
The worst bank i have ever encountered
Without doubt the absolute worst finacial services company I have ever dealt with. Slow, inefficient, and absolutely no customer service focus. Yes there are lots of ways you could improve but the...
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Matt
Paragon
3 years ago
Thanks for taking the time to give us your feedback. We’re sorry you’re not happy with the service you have received. We’re working hard to improve things for our customers and your feedback is important to helping us do that.
If you have left your name and email address, we will contact you shortly. In the meantime, you might find the answers you’re looking for in our FAQs.
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Trusted Customer
Northolt
3 years ago
Co Trusted Customer sądzi o Paragon:
POOR COMMUNICATION
By replying emails and correspondence.
By answering phone in less than alf an hour.
Matt
Paragon
3 years ago
I'm sorry to hear about the delays you have experienced recently on the telephone and receiving a reply to your emails and correspondence.
We are receiving a higher volume of enquiries at the moment due to an increase in customer demand, which is, unfortunately, having an impact on turnaround times. Please accept our sincere apologies for the current longer wait times and please be assured we will be in touch as soon as possible. We appreciate your patience in this matter.
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Trusted Customer
London
3 years ago
Co Trusted Customer sądzi o Paragon:
Paragon is very easy to deal with on line.
Clear messages received notifying me that my cash ISA was about to mature. Savings covered up to £85,000. It was easy to see my options to renew and renewal took seconds.
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Trusted Customer
3 years ago
Co Trusted Customer sądzi o Paragon:
Give fair rates of interest.
I Rate Paragon very high.
most of my company loans are with paragon.
good web site. easy to use.
Like people I met at paragon when had interview.
First class outfit.
Matt
Paragon
3 years ago
Thanks for leaving your feedback. It's great to hear your positive comments about your experiences with Paragon, which we will pass onto our team!
We offer a range of fixed rate, easy access, notice accounts and cash ISAs, competitively priced to help our customers make the most of their savings.
With a quick and easy online applications process, managing your accounts could not be easier. See what rates we currently have available.
W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.
Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
We offer a range of fixed rate, easy access, notice accounts and cash ISAs, competitively priced to help our customers make the most of their savings.
With a quick and easy online applications process, managing your accounts could not be easier. See what rates we currently have available.