W jaki sposób zbierane są recenzje na Feefo?

W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.

Kto może zostawić recenzję na Feefo?

Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.

Jak weryfikujemy recenzje?

Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.

Jak radzimy sobie z fałszywymi recenzjami?

Feefo uniemożliwia zostawianie fałszywych recenzji, ponieważ do wystawienia opinii zachęcamy tylko zweryfikowanych kupujących.

Recenzje sprzedawcy Paragon

https://www.paragonbank.co.uk

We are a specialist lending bank, offering a range of savings and lending products in the UK

Obsługa

ocen(y) w ciągu ostatniego roku

Wyświetlono wszystkie recenzje: 7,696

Trusted Customer

3 years ago

Co Trusted Customer sądzi o Paragon:

Everything went smoothly very easy to understand

as per below yes would recommend

Trusted Customer

3 years ago

Co Trusted Customer sądzi o Paragon:

As I am not very conversant with the internet your advisor talked me through the process of transferring our balance into a new fixed rate bond. This was very helpful.

Matt

Paragon

3 years ago

Thanks for leaving your feedback. Customer service is central to what we do, so we really value your positive comments, which we will pass onto our team!

Trusted Customer

3 years ago

Co Trusted Customer sądzi o Paragon:

Straightforward opening of new account. Good communication.

Trusted Customer

3 years ago

Co Trusted Customer sądzi o Paragon:

Simple to follow instructions easily carried out without IT issues.

Matt

Paragon

3 years ago

Thanks for taking the time to respond. It's great to hear your positive feedback as we’re always striving to improve our processes.

Trusted Customer

3 years ago

Co Trusted Customer sądzi o Paragon:

Not a a happy customer

I have been trying to contact you by phone and have wasted 1.5 hours trying to get through this is not good enough!

Matt

Paragon

3 years ago

I'm sorry to hear about the delays you have experienced recently on the telephone. We are receiving a higher volume of enquiries at the moment due to an increase in customer demand, which is, unfortunately, having an impact on turnaround times. Please accept our sincere apologies for the current longer wait times and please be assured we will be in touch as soon as possible. We appreciate your patience in this matter.

Trusted Customer

3 years ago

Co Trusted Customer sądzi o Paragon:

Easy to renew investment

Investment easy to renew. It was simple and straightforward and the interest rates offered were very competetive.

Wiarygodny klient

3 years ago

Website easy to navigate

Great website easy to navigate and succinct in information would recommend to any potential saver.

Matt

Paragon

3 years ago

Thanks for sharing your comments. It’s pleasing to hear that you’ve found our online system clear and easy to use. We really value your positive feedback so thank you for taking the time to leave us a review.

Trusted Customer

3 years ago

Co Trusted Customer sądzi o Paragon:

Over complicated log in procedure. Easy to make a typing error.

Trusted Customer

3 years ago

Co Trusted Customer sądzi o Paragon:

Good - although the log in procedure is a bit of a faff. You should not need to log in just to find out the current interest savings rate.

Trusted Customer

London

3 years ago

Co Trusted Customer sądzi o Paragon:

Not user friendly regarding tax certificates

Decent website but marked down because tax certificates for closed accounts do not remain accessible up to the self assessment deadline.

Matt

Paragon

3 years ago

Thanks for taking the time to leave us a review. I'm sorry if the our website caused you any inconvenience re: accessing tax certificates. Your feedback is valuable as we work to build improvements into our systems and processes, so thank you for taking the time to share your thoughts with us.

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