W jaki sposób zbierane są recenzje na Feefo?

W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.

Kto może zostawić recenzję na Feefo?

Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.

Jak weryfikujemy recenzje?

Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.

Jak radzimy sobie z fałszywymi recenzjami?

Feefo uniemożliwia zostawianie fałszywych recenzji, ponieważ do wystawienia opinii zachęcamy tylko zweryfikowanych kupujących.

Recenzje sprzedawcy Paragon

https://www.paragonbank.co.uk

We are a specialist lending bank, offering a range of savings and lending products in the UK

Obsługa

ocen(y) w ciągu ostatniego roku

Wyświetlono wszystkie recenzje: 7,696

Wiarygodny klient

3 years ago

Wanted to do a transfer of my existing ISAs to new ones

Very good person very helpful

Trusted Customer

3 years ago

Co Trusted Customer sądzi o Paragon:

AN EFFICIENT BANK

This bank is organised and the systems work so requesting ISA transfers and opening new ISAs online is achievable without problems. Also ISA transfer was fast - also down to a decent bank at the...

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Matt

Paragon

3 years ago

Thanks for taking the time to respond. It's great to hear your positive feedback as we’re always striving to improve our processes.

Trusted Customer

3 years ago

Co Trusted Customer sądzi o Paragon:

Efficient & able to help with problems

I could find the information I needed

Trusted Customer

London

3 years ago

Co Trusted Customer sądzi o Paragon:

Authenticating nominated account process is a nightmare.

authenticating nominated account process is a nightmare. Taken one hour so far using various devices using safari and ms Edge. The authentication code is not out of date but still does not work.

Matt

Paragon

3 years ago

Thanks for your feedback. Our processes and policies are designed to protect our customers and our business, but it’s still important to hear your concerns in case there are improvements we’re able to make in the future. If you have left your name and email address, we will be arranging to contact you shortly. However, if you'd like to speak to us sooner please get in touch now through our usual customer service channels.

Trusted Customer

Stirling

3 years ago

Co Trusted Customer sądzi o Paragon:

excellent , the guy i got on the phone was great, new his stuff and talked me through the process

Wiarygodny klient

3 years ago

Brilliant service and help with Ben

Ben was very helpful,patient and thorough in his explanation about resetting my password.

Matt

Paragon

3 years ago

Thank you for leaving us a review. Customer service is central to what we do, so we really value your positive comments, which we will pass onto our team!

Trusted Customer

3 years ago

Co Trusted Customer sądzi o Paragon:

Simply the best

Excellent -whether it is changes to existing accounts, opening new accounts, or responding to queries, it is all done very quickly and efficiently.

Trusted Customer

3 years ago

Co Trusted Customer sądzi o Paragon:

Web site easy to use and informative.

Matt

Paragon

3 years ago

Thanks for sharing your comments. It’s pleasing to hear that you’ve found our website informative and easy to use. We really value your positive feedback so thank you for taking the time to leave us a review.

Trusted Customer

3 years ago

Co Trusted Customer sądzi o Paragon:

Unfair treatment of customers with notice accounts

UNETHICAL IN holding down interest rates on NOTICE accounts where people cannot get access after interest rates are no longer competitive--it is ludicrous to be still only paying the same rate you...

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Matt

Paragon

3 years ago

Thank you for taking the time to leave us your feedback. We're sorry to hear that you're not pleased with the interest rate on your account. We do aim to offer consistently competitive rates and we regularly refresh our range with new issue accounts, taking into consideration interest rates currently available in the market, as well as reviewing the rates on offer to existing customers.

Wiarygodny klient

3 years ago

Understanding and patient

Offered helpful and easily understood advice

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