W jaki sposób zbierane są recenzje na Feefo?

W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.

Kto może zostawić recenzję na Feefo?

Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.

Jak weryfikujemy recenzje?

Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.

Jak radzimy sobie z fałszywymi recenzjami?

Feefo uniemożliwia zostawianie fałszywych recenzji, ponieważ do wystawienia opinii zachęcamy tylko zweryfikowanych kupujących.

Recenzje sprzedawcy Paragon

https://www.paragonbank.co.uk

We are a specialist lending bank, offering a range of savings and lending products in the UK

Obsługa

ocen(y) w ciągu ostatniego roku

Wyświetlono wszystkie recenzje: 7,696

Trusted Customer

3 years ago

Co Trusted Customer sądzi o Paragon:

5 star service

Fast, efficient service - wonderful!

Trusted Customer

3 years ago

Co Trusted Customer sądzi o Paragon:

Easy online account and decent interest rate.

Setting up was straightforward, easy to check accounts, good helpline if you have a problem.

Matt

Paragon

3 years ago

Thanks for sharing your comments. It’s pleasing to hear that you’ve found our online system straightforward and easy to use. We really value your positive feedback so thank you for taking the time to leave us a review.

Trusted Customer

3 years ago

Co Trusted Customer sądzi o Paragon:

Excellent - Account easy to log into and understand exactly what is happening in account.

Trusted Customer

3 years ago

Co Trusted Customer sądzi o Paragon:

GR8

SIMPLE ACCOUNT OPENING ONLINE NO HASTLE

Trusted Customer

3 years ago

Co Trusted Customer sądzi o Paragon:

You could have offered a higher interest rate on ISA's. I shall move to another provider once my account matures

Matt

Paragon

3 years ago

Thank you for taking the time to leave us your feedback. We're sorry to hear that you're not pleased with the interest rate on your account. We do aim to offer consistently competitive rates and we regularly refresh our range with new issue accounts, taking into consideration interest rates currently available in the market, as well as reviewing the rates on offer to existing customers.

Wiarygodny klient

3 years ago

Had to dig deep to unearth ISA maturity options. Direct link didn't work. Could have been much easier

Matt

Paragon

3 years ago

I'm sorry to hear that you experienced some difficulties using our online system. Your feedback is valuable as we work to build improvements into our systems and processes, so thank you for taking the time to share your thoughts with us.

Wiarygodny klient

3 years ago

Easy to navigate acct's on line

Yes certainly....

Matt

Paragon

3 years ago

Thanks for sharing your comments. It’s pleasing to hear that you’ve found our online system easy to navigate. We really value your positive feedback so thank you for taking the time to leave us a review.

Wiarygodny klient

3 years ago

Printing statements

Clear easy to understand website. However, I did struggle to find where to print a full statement rather than month by month....

Wiarygodny klient

3 years ago

First-class online banking

Excellent customer service. Very knowledge and professional

Trusted Customer

3 years ago

Co Trusted Customer sądzi o Paragon:

Yes perfect service. Found what I was looking for and felt safe doing so

Matt

Paragon

3 years ago

Thank you for leaving us a review. Customer service is central to what we do, so we really value your positive comments, which we will pass onto our team!

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