We are a specialist lending bank, offering a range of savings and lending products in the UK
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Paragon nie jest już aktywnym klientem Feefo
Wyświetlono wszystkie recenzje: 7,696
TC
Trusted Customer
3 years ago
Co Trusted Customer sądzi o Paragon:
absolute rubbish. I am trying to change my nominated bank account. I received a letter on Saturday with an authentication code. On Saturday and Sunday I wasn't prompted to use code.
Today I have...
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Matt
Paragon
3 years ago
I'm sorry to hear that you've experienced a problem changing your nominated bank account.
If you have left your name and email address, we will be arranging to contact you shortly to help resolve this for you. However, if you'd like to speak to us sooner then please get in touch now through our usual customer service channels.
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TC
Trusted Customer
3 years ago
Co Trusted Customer sądzi o Paragon:
Safe secure bank
Really good. Easily explained
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TC
Trusted Customer
3 years ago
Co Trusted Customer sądzi o Paragon:
First rate support!
First rate support from a very helpful and friendly member of staff
Matt
Paragon
3 years ago
Thank you for leaving us a review. Customer service is central to what we do, so we really value your positive comments, which we will pass onto our team!
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TC
Trusted Customer
3 years ago
Co Trusted Customer sądzi o Paragon:
Very good easy to access.
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Wiarygodny klient
3 years ago
Opening new account easy and fast.
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Wiarygodny klient
3 years ago
ANNOYED
No response to a secure message within 2 days. Unable to transfer an existing ISA into one taken out with Paragon - it says I haven't got one! Very annoyed.
Matt
Paragon
3 years ago
I'm sorry to hear that you've experienced a problem transferring your ISA.
If you have left your name and email address, we will be arranging to contact you shortly to help resolve this for you. However, if you'd like to speak to us sooner then please get in touch now through our usual customer service channels.
1
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TC
Trusted Customer
3 years ago
Co Trusted Customer sądzi o Paragon:
Instant Access interest rate no longer market leading
Paragon used to offer market leading interest rates on instant access accounts. At present, interest on this is 2.1% pa. However, Santander is currently offering 2.75%. Disappointed that Paragon is...
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Matt
Paragon
3 years ago
Thank you for taking the time to leave us your feedback.
We're sorry to hear that you're not pleased with the interest rate on your account. We do aim to offer consistently competitive rates and we regularly refresh our range with new issue accounts, taking into consideration interest rates currently available in the market, as well as reviewing the rates on offer to existing customers.
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TC
Trusted Customer
3 years ago
Co Trusted Customer sądzi o Paragon:
Notice Account withdrawals need to be made more transparent
Set up a 180 day notice account a few days in advance of another Paragon bond maturing, to fund it. On the Website put in a withdrawal request 180 days ahead. Request apparently accepted, but no...
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Matt
Paragon
3 years ago
Thanks for taking the time to respond. We’re sorry to hear about the difficulties you experienced with withdrawing funds from your account. Your feedback is important to help us improve for the future.
If you have left your name and email address, we will be arranging to contact you shortly. However, if you'd like to speak to someone about this sooner, then please get in touch now using our usual customer service channels and a member of our team will be happy to provide you with further assistance.
0
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Wiarygodny klient
3 years ago
Easy to contact by phone. Professional personal approach. Easy to navigate and access account on line.
0
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TC
Trusted Customer
3 years ago
Co Trusted Customer sądzi o Paragon:
Excellent service t
Very good interest rates and excellent website
Matt
Paragon
3 years ago
Thanks for sharing your feedback. It’s great to hear that you're pleased with the competitive interest rates on your account and that you rate our website as excellent. We really value your positive feedback so thank you for taking the time to leave us a review.
We offer a range of fixed rate, easy access, notice accounts and cash ISAs, competitively priced to help our customers make the most of their savings.
With a quick and easy online applications process, managing your accounts could not be easier. See what rates we currently have available.
W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.
Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
We offer a range of fixed rate, easy access, notice accounts and cash ISAs, competitively priced to help our customers make the most of their savings.
With a quick and easy online applications process, managing your accounts could not be easier. See what rates we currently have available.