We are a specialist lending bank, offering a range of savings and lending products in the UK
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Paragon nie jest już aktywnym klientem Feefo
Wyświetlono wszystkie recenzje: 7,696
TC
Trusted Customer
3 years ago
Co Trusted Customer sądzi o Paragon:
Nice and simple online ISA
It was easy to open, so far easy to use.
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Wiarygodny klient
3 years ago
you need to increase your easy access interest a bit as you falling behind
your slipping behind on your easy access interest rate needs reviewing !! coventry secure trust shawbrook charter court all better 3.25% to 3.31% monthly for loyal customers.
Matt
Paragon
3 years ago
Thank you for taking the time to leave us your feedback.
We're sorry to hear that you're not pleased with the interest rate on your account. We do aim to offer consistently competitive rates and we regularly refresh our range with new issue accounts, taking into consideration interest rates currently available in the market, as well as reviewing the rates on offer to existing customers.
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TC
Trusted Customer
West Yorkshire
3 years ago
Co Trusted Customer sądzi o Paragon:
You can't go wrong with Paragon!
Always spot in with my dealings with Paragon Bank.
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TC
Trusted Customer
3 years ago
Co Trusted Customer sądzi o Paragon:
Your list of available accounts is a misrepresentation.
You should not offer a one-year fixed rate Cash ISA and then keep telling people - over several days - that this is 'not currently available'. Why advertise it and then refuse it?
Matt
Paragon
3 years ago
Thanks for taking the time to respond. We’re sorry if any of our communications re: account availability has caused some confusion. Your feedback is important to help us improve for the future and we will be looking into this.
If you'd like to speak to us re: this matter then please get in touch through our usual customer service channels and a member of our team will be happy to provide you with further assistance..
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TC
Trusted Customer
3 years ago
Co Trusted Customer sądzi o Paragon:
By making it clear why I keep having to go round in circles answering the same questions
Matt
Paragon
3 years ago
Thanks for taking the time to respond. We’re sorry to hear that you’re not happy with the service you have received from us recently. Your feedback is important to help us improve for the future.
If you have left your name and email address, we will be arranging to contact you shortly. However, if you'd like to speak to someone about this sooner, then please get in touch now using our usual customer service channels and a member of our team will be happy to provide you with further assistance.
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Wiarygodny klient
3 years ago
IT systems.
Easy to change from one ISA to a fixed rate and then move money fom a savings account into new ISA
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Wiarygodny klient
3 years ago
Reorganising ISA accounts
Excellent!
Reorganising multiple old ISA accounts in to one account - just to make life easier! Was able to do all the transfer instructions online (not having to go through customer services like...
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Matt
Paragon
3 years ago
Thanks for taking the time to respond. It's great to hear your positive feedback as we’re always striving to improve our processes.
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Wiarygodny klient
3 years ago
Excellent
Excellent. Really helpful without being 'pushy'. Well done Paragon!
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Wiarygodny klient
3 years ago
Great customer service.
Would recommend, the person I dealt with was very helpful and polite and helped with the query.
Matt
Paragon
3 years ago
Thank you for leaving us a review. Customer service is central to what we do, so we really value your positive comments, which we will pass onto our team!
We offer a range of fixed rate, easy access, notice accounts and cash ISAs, competitively priced to help our customers make the most of their savings.
With a quick and easy online applications process, managing your accounts could not be easier. See what rates we currently have available.
W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.
Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
We offer a range of fixed rate, easy access, notice accounts and cash ISAs, competitively priced to help our customers make the most of their savings.
With a quick and easy online applications process, managing your accounts could not be easier. See what rates we currently have available.