W jaki sposób zbierane są recenzje na Feefo?

W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.

Kto może zostawić recenzję na Feefo?

Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.

Jak weryfikujemy recenzje?

Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.

Jak radzimy sobie z fałszywymi recenzjami?

Feefo uniemożliwia zostawianie fałszywych recenzji, ponieważ do wystawienia opinii zachęcamy tylko zweryfikowanych kupujących.

Recenzje sprzedawcy Paragon

https://www.paragonbank.co.uk

We are a specialist lending bank, offering a range of savings and lending products in the UK

Obsługa

ocen(y) w ciągu ostatniego roku

Wyświetlono wszystkie recenzje: 7,696

Trusted Customer

3 years ago

Co Trusted Customer sądzi o Paragon:

Frozen screen?

By making it so that when it asks me to select an account, it goes to to the next screen after I have selected an account. At the moment all it does is stay on the select an account screen.

Matt

Paragon

3 years ago

I'm sorry if you experienced any difficulties with our online system. Your feedback is valuable as we work to build improvements into our systems and processes, so thank you for taking the time to share your thoughts with us.

Wiarygodny klient

3 years ago

Excellent guidance

What can be a daunting experience was made to be an easy process to set up the account.

Matt

Paragon

3 years ago

Thanks for taking the time to respond. It's great to hear your positive feedback as we’re always striving to improve our processes.

Trusted Customer

3 years ago

Co Trusted Customer sądzi o Paragon:

It is a minor point but it would help if when a date is requested during login the list started at the numbers that follow all the alphabet.

Wiarygodny klient

3 years ago

Excellent Customer Service so easy to contact

Easy to contact, friendly helpful staff. I Highly recommend this Bank

Matt

Paragon

3 years ago

Thank you for leaving us a review. Customer service is central to what we do, so we really value your positive comments, which we will pass onto our team!

Wiarygodny klient

3 years ago

Very straightforward and user friendly with good interest rates.

Trusted Customer

3 years ago

Co Trusted Customer sądzi o Paragon:

CONFUSING PROCESS

I tried to change my address, but your process is confusing and I couldn't make the change. This needs to be done before I invest more funds into Paragon.

Matt

Paragon

3 years ago

Thanks for your feedback. Our processes and policies are designed to protect our customers and our business, but it’s still important to hear your concerns in case there are improvements we’re able to make in the future. If you have left your name and email address, we will be arranging to contact you shortly. However, if you'd like to speak to us sooner please get in touch now through our usual customer service channels.

Wiarygodny klient

3 years ago

Great service thanks

Made transactions easier and very patient !

Matt

Paragon

3 years ago

Thank you for leaving us a review. Customer service is central to what we do, so we really value your positive comments, which we will pass onto our team!

Trusted Customer

3 years ago

Co Trusted Customer sądzi o Paragon:

Good and easy

Always a good and easy accounts

Trusted Customer

3 years ago

Co Trusted Customer sądzi o Paragon:

Good

Easy to manage all accounts

Wiarygodny klient

3 years ago

Easy to negoitate around the site to find all I needed

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