W jaki sposób zbierane są recenzje na Feefo?

W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.

Kto może zostawić recenzję na Feefo?

Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.

Jak weryfikujemy recenzje?

Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.

Jak radzimy sobie z fałszywymi recenzjami?

Feefo uniemożliwia zostawianie fałszywych recenzji, ponieważ do wystawienia opinii zachęcamy tylko zweryfikowanych kupujących.

Opinie o Paragon

Wyświetlono wszystkie recenzje: 7,696

Wiarygodny klient

3 years ago

Still have problems following the instructions to renew an account which is about to mature. I needed to re lnvest half of the money into another fixed loyalty bond, and withdraw the other half to my...

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Matt

Paragon

3 years ago

Thank you for taking the time to provide us with your feedback. I've passed on your comments re: the screen instructions for maturities so they can be taken into account when we next review our processes.

Trusted Customer

Huddersfield

3 years ago

Co Trusted Customer sądzi o Paragon:

Loyal customers not informed of new product

Very poor that you offer higher rates to new customers but do not notify customers of the new increased rates on newer issues of the account they hold. Nor do you put the rates up on older issues to...

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Matt

Paragon

3 years ago

We're sorry to hear that you're not pleased with the interest rate on your account. We do aim to offer consistently competitive rates and we regularly refresh our range with new issue accounts, taking into consideration interest rates currently available in the market, as well as reviewing the rates on offer to existing customers. Your feedback re: how we apply interest rate changes to our accounts has been passed on to our Savings team, so thank you for taking the time let us know your thoughts.

Trusted Customer

3 years ago

Co Trusted Customer sądzi o Paragon:

Excellent customer skills

Trusted Customer

3 years ago

Co Trusted Customer sądzi o Paragon:

Excellent customer service

I transferred money from an existing account to another account but chose wrong account, I spoke to staff who were extremely helpful and patient and immediately sorted out account I wanted and...

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Matt

Paragon

3 years ago

Thank you for leaving us a review. Customer service is central to what we do, so we really value your positive comments, which we will pass onto our team!

Wiarygodny klient

3 years ago

Switched from savings account to cash ISA

Very helpful and patient man.

Trusted Customer

3 years ago

Co Trusted Customer sądzi o Paragon:

Well so easy to understand what you need to do with paragon if you need cha

I have no problem with paragon great company

Matt

Paragon

3 years ago

Thanks for taking the time to respond. It's great to hear your positive feedback as we’re always striving to improve our processes.

Trusted Customer

Prestwood, Buckinghamshire

3 years ago

Co Trusted Customer sądzi o Paragon:

Not happy with the service at the present time

My email in the secure section does not appear to have been read.

Matt

Paragon

3 years ago

Thanks for taking the time to respond. We’re sorry to hear that you’re not happy with the service you have received from us recently. Your feedback is important to help us improve for the future. If you have left your name and email address, we will be arranging to contact you shortly. However, if you'd like to speak to someone about this sooner, then please get in touch now using our usual customer service channels and a member of our team will be happy to provide you with further assistance.

Trusted Customer

3 years ago

Co Trusted Customer sądzi o Paragon:

Availability feel secureSecurity

Trusted Customer

3 years ago

Co Trusted Customer sądzi o Paragon:

Straightforward transaction

Quick and very easy to transfer money from an existing account to another account, details of terms & conditions clearly marked and easy to access

Trusted Customer

3 years ago

Co Trusted Customer sądzi o Paragon:

Quick and easy to reinvest my funds - happy to stay with you.

Nie masz jeszcze zaproszenia do recenzowania?

Dlaczego warto ufać recenzjom na Feefo?

Dowiedz się więcej o Feefo

Recenzje sprzedawcy Paragon

W jaki sposób zbierane są recenzje na Feefo?

Kto może zostawić recenzję na Feefo?

Jak weryfikujemy recenzje?

Jak radzimy sobie z fałszywymi recenzjami?