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Recenzje sprzedawcy Össur

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Össur nie jest już aktywnym klientem Feefo
Wyświetlono wszystkie recenzje: 2,665
Wiarygodny klient
3 years ago
Data zakupu: 19/09/2021
Very good
Glad to be able to buy replacement inlays.
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AH
Ann Hughes
3 years ago
Data zakupu: 01/07/2021
Co Ann Hughes sądzi o Össur:
Good service
Ordered easily online and the item was dispatched and received very quickly
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Wiarygodny klient
3 years ago
Data zakupu: 16/09/2021
Payment process not working
The website payment message said it was not successful and no email confirmation was received. So I did again and paid by another method which also said not successful. Then I received 2 deliveries...

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Customer Care
Össur
3 years ago
Afternoon Thanks for bringing this to our attention. We are working on this - and I apologise, as we normally identify duplicates and cancel before sending. Please email "ukinfo@ossur.com" so we can sort a free return and we can credit the duplication asap. Thanks so much
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SR
Sam Robinson
3 years ago
Data zakupu: 28/08/2021
Co Sam Robinson sądzi o Össur:
No refund given
I sent back 2 knee braces, 1 for refund 1 for replacement to get the right size and I have received neither. Its been 2 weeks.
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Customer Care
Össur
3 years ago
Good Morning Thanks for making contact - I am sorry to hear about the delay in reply. On investigation - I can see both orders were received back with us and we have completed 2 refunds. I apologise - as if you asked for an exchange - we have missed this and refunded instead. The refunds would be direct back to the original payment methods - so if you can check please. Simply re-order the size required. Any questions - please email ukinfo@ossur.com "Jon" and we can investigate further. Again I apologise
SR
Sam Robinson
3 years ago
Hello, I have checked and given it a few more days to come through but neither refund has been paid. I'd be very grateful if you old look into this. Thank you, Sam
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Customer Care
Össur
3 years ago
Good Morning Apologies. - I have re-checked. One has gone back to card - another to pay pal. Please have another look today to check. If still not showing - can you email me on ukinfo@ossur.com - JON - so I can speak off line with reference numbers and more details. Thanks so much
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PT
Paul Tracey
3 years ago
Data zakupu: 14/09/2021
Co Paul Tracey sądzi o Össur:
Very efficient
Ordering and payment were straightforward but the clincher was the prompt delivery of items ordered
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0
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GC
Geoffrey thomas Cogan
3 years ago
Data zakupu: 12/09/2021
Co Geoffrey thomas Cogan sądzi o Össur:
Great product fast deliveru
Great price and product fast delivery
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0
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GU
Guest
3 years ago
Data zakupu: 04/09/2021
Co Guest sądzi o Össur:
Yes Excellent Very good
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Customer Care
Össur
3 years ago
Thanks for the lovely feedback.
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Wiarygodny klient
3 years ago
Data zakupu: 04/09/2021
delivered on time product as good as expected
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Customer Care
Össur
3 years ago
Lovely feedback - we appreciate it.
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GU
Guest
3 years ago
Data zakupu: 29/08/2021
Co Guest sądzi o Össur:
Brilliant Bag!
Excellent value for money, quick delivery
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Customer Care
Össur
3 years ago
Great feedback - thanks for getting in touch.
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JH
John Hendry
Spalding
3 years ago
Data zakupu: 27/08/2021
Co John Hendry sądzi o Össur:
The product was quite well made but I have had to put a new sole on it as they wear out very quickly. In my opinion a much tougher sole on this boot would be very well received.
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Customer Care
Össur
3 years ago
Thanks for reaching out with the feedback. We appreciate this. The device is mainly used for short term use - to aid recovery, but we appreciate it may be worn for longer periods. Again, thanks for getting in touch.
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Informacje o Össur
The Össur Webshop offers a range of orthotic solutions online, building on the global reputation of Össur as a leading manufacturer and distributer of non-invasive solutions. The Webshop is the only retail avenue provided by the business, offering a range of braces and supports to the general public.
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Unit No. 1, S:Park, Hamilton Road, Stockport, Greater Manchester, SK1 2AE, United Kingdom
Dlaczego warto ufać recenzjom na Feefo?

Informacje o Össur
The Össur Webshop offers a range of orthotic solutions online, building on the global reputation of Össur as a leading manufacturer and distributer of non-invasive solutions. The Webshop is the only retail avenue provided by the business, offering a range of braces and supports to the general public.