W jaki sposób zbierane są recenzje na Feefo?

W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.

Kto może zostawić recenzję na Feefo?

Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.

Jak weryfikujemy recenzje?

Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.

Jak radzimy sobie z fałszywymi recenzjami?

Feefo uniemożliwia zostawianie fałszywych recenzji, ponieważ do wystawienia opinii zachęcamy tylko zweryfikowanych kupujących.

Recenzje sprzedawcy Orbitsound | Recenzje dotyczące obsługi klienta sprzedawcy https://www.feefo.com/reviews/orbitsound | Feefo

OC

Orbitsound Customer

6 years ago

Data zakupu: 13/06/2018

Co Orbitsound Customer sądzi o Orbitsound:

Bought a soundbar, but it wasn’t right for us the customer service were brilliant in getting it returned.

Recenzje produktów

Alex

Orbitsound

6 years ago

We're sorry to hear that our BAR A60 wasn't for you. Our soundbars are normally great for people who are hard of hearing as Airsound helps make the audio sound clearer. We also recommend increasing the treble, as we find people who are hard of hearing tend to struggle more with the higher frequencies than the lower ones. If you ever want to try one of our products in the future, don't hesitate to get in contact.

https://www.orbitsound.com/en/articles/2018/hard-of-hearing-airsound-can-help/

Alex

Orbitsound

6 years ago

We're sorry to hear that our BAR A60 wasn't for you. Our soundbars are normally great for people who are hard of hearing as Airsound helps make the audio sound clearer. We also recommend increasing the treble, as we find people who are hard of hearing tend to struggle more with the higher frequencies than the lower ones. If you ever want to try one of our products in the future, don't hesitate to get in contact.

0

OC

Orbitsound Customer

6 years ago

Data zakupu: 12/06/2018

Co Orbitsound Customer sądzi o Orbitsound:

It is a good sound produced by this sound bar especially at higher volume

The service is good

0

Wiarygodny klient

6 years ago

Data zakupu: 10/06/2018

Tinny sound from a tin pot outfit

They could actually reply to e-mails and telephone calls for a start! Took me two weeks of chasing to send me a returns label for their soundbar. Thought with the 100 day free return offer I couldn’t...

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Alex

Orbitsound

6 years ago

We're very sorry to hear of the difficulties you experienced in arranging a return. We pride ourselves in not just delivering great audio, but a high level of customer service so I apologise for your below par experience. Due to new processes being implemented recently, we have experienced some teething issues which have now been ironed out. We would always consider you an existing customer, should you ever wish to try one of our products in the future please do not hesitate to contact us.

Recenzje produktów

Alex

Orbitsound

6 years ago

We're very sorry to hear that you felt the BAR A60 lacked bass, we are often praised for our bass as the BAR A60 comes with a dedicated subwoofer and you can adjust both the bass and treble separately. Very occasionally the BAR A60 doesn't pair with the wireless subwoofer out of the box, which could be what happened with your product. If you ever want to try one of our products in the future, don't hesitate to get in contact.

0

Wiarygodny klient

7 years ago

Data zakupu: 14/05/2018

Prompt, excellent,friendly service.

Recenzje produktów

0

OC

Orbitsound Customer

7 years ago

Data zakupu: 24/05/2018

Co Orbitsound Customer sądzi o Orbitsound:

Remote Control for SoundBar

Easy to order and very quick delivery. However if the remote control had been better constructed in the first place i wouldn't have needed a replacement. the new one is considerably more robust,...

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Recenzje produktów

0

Wiarygodny klient

7 years ago

Data zakupu: 23/05/2018

Extremely helpful

Excellent service. Immediate response with helpful advice was very much appreciated.

Recenzje produktów

0

Wiarygodny klient

7 years ago

Data zakupu: 17/05/2018

Remote controller much improved over original

Prompt result

1

Wiarygodny klient

7 years ago

Data zakupu: 27/04/2018

Excellent servce and outstanding product!

Recenzje produktów

0

OC

Orbitsound Customer

7 years ago

Data zakupu: 08/05/2018

Co Orbitsound Customer sądzi o Orbitsound:

Super fast delivery

Recenzje produktów

0

OC

Orbitsound Customer

7 years ago

Data zakupu: 03/05/2018

Co Orbitsound Customer sądzi o Orbitsound:

customer service as it should be

from start to finish simon at orbitsound was helpful in every way even in follow up the customer service level was way beyond other outlets orbitsound would probably now be my first point of contact...

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Recenzje produktów

1

Recenzje sprzedawcy Orbitsound

BAR A60Więcej recenzji tego produktu - (33)Wyświetl stronę produktuBuild quality fantastic, we are hard off hearing so wasn’t for us.

BAR A60Więcej recenzji tego produktu - (33)Wyświetl stronę produktuSub woofer too weak resulting in significant lack of bass

Replacement Remote ControlWięcej recenzji tego produktu - (230)Wyświetl stronę produktu

Replacement Remote ControlWięcej recenzji tego produktu - (230)Wyświetl stronę produktuThe new remote control is considerably more robust than the old one, suggesting ORBITSOUND know that the original was rubbish, perhaps they could/should have offered a free replacement?

Replacement Remote ControlWięcej recenzji tego produktu - (230)Wyświetl stronę produktuThe extra remote was received in a couple of days - very quick delivery

S4 SubwooferWięcej recenzji tego produktu - (8)Wyświetl stronę produktuThe Dock is brought even more alive with the addition of the S4 Subwoofer. Just fantastic!

Replacement Remote ControlWięcej recenzji tego produktu - (230)Wyświetl stronę produktuPerfect I'm really happy with product and service

Audiocast M5Więcej recenzji tego produktu - (6)Wyświetl stronę produktuthe audiocast app kept freezing time after time after time the units were not able to maintain / hold the wifi signal but kept failing even with a booster so music cast to the speakers stopped every...Pokaż wszystkie

W jaki sposób zbierane są recenzje na Feefo?

Kto może zostawić recenzję na Feefo?

Jak weryfikujemy recenzje?

Jak radzimy sobie z fałszywymi recenzjami?