W jaki sposób zbierane są recenzje na Feefo?

W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.

Kto może zostawić recenzję na Feefo?

Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.

Jak weryfikujemy recenzje?

Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.

Jak radzimy sobie z fałszywymi recenzjami?

Feefo uniemożliwia zostawianie fałszywych recenzji, ponieważ do wystawienia opinii zachęcamy tylko zweryfikowanych kupujących.

Recenzje sprzedawcy Octane (New) | Recenzje dotyczące obsługi klienta sprzedawcy https://www.feefo.com/reviews/octane | Feefo

JC

Jos Claes

2 years ago

Co Jos Claes sądzi o Octane (New):

My first one was not your best issue ever, rather a poor one, for me. No problem, I know your magazine and look forward to the next coming. I got the impression you used a lower quality of paper. ...

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AVL Customer Services

Octane (New)

2 years ago

Hi, Thank you for your feedback. I have forwarded your feedback to the relevant department to review, your feedback is invaluable and ensures we can continue to improve our product and service. Kind regards, Reshma Sameer

Data zakupu: 20/03/2023

0

Wiarygodny klient

2 years ago

Nothing to review, I have yet to receive a copy!

Recenzje produktów

AVL Customer Services

Octane (New)

2 years ago

Hi, Thank you for your feedback. I am so sorry to hear you’re still waiting for your first issue of Octane subscription. Rest assured, I have escalated this with our Customer Services Team and they will contact you shortly with more information. Thank you for your patience and understanding while we resolve this for you. Kind regards, Reshma Sameer

Data zakupu: 15/03/2023

0

Wiarygodny klient

2 years ago

the purchase was easy but when will we get a magazine?

AVL Customer Services

Octane (New)

2 years ago

Hi, Thank you for your feedback. I am so sorry to hear you’re still waiting for your first issue of Octane subscription. Rest assured, I have escalated this with our Customer Services Team and they will contact you shortly with more information. Thank you for your patience and understanding while we resolve this for you. Kind regards, Reshma Samir

Data zakupu: 15/03/2023

0

Wiarygodny klient

2 years ago

Took my money seven weeks ago and still no idea when they will deliver.

I paid formy subscription seven weeks ago. I got a confirmation of my order at the time, but nothing else. The first issue has not arrived and I don't know if this is "normal" to wait so long for...

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AVL Customer Services

Octane (New)

2 years ago

Hi, Thank you for your feedback. I am so sorry to hear you’re still waiting for your first issue of Octane subscription. Rest assured, I have escalated this with our Customer Services Team and they will contact you shortly with more information. Thank you for your patience and understanding while we resolve this for you. Kind regards, Reshma Sameer

Data zakupu: 20/03/2023

0

DS

DONALD SWIERS

3 years ago

Co DONALD SWIERS sądzi o Octane (New):

I missed issues #230 to #234, can I purchase those back issues

About the service: 'new' customer #002200147802 I re-subscribed to Octane, January 20th, 2023 & was invoiced on my Visa with the new distributor, still NO Octane! I picking up my first copy of...

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Recenzje produktów

AVL Customer Services

Octane (New)

3 years ago

Hi, Thank you for your feedback. I am so sorry to hear you are having delivery problems with your Octane subscription. Rest assured, I have escalated this with our Customer Services Team who will contact you and help resolve these delivery problems you are currently experiencing. A member of our Customer Service Team will contact you shortly with more information. Please don't hesitate to contact me if you have any questions or concerns in the meantime. Thank you for your patience and understanding while we resolve this for you. Kind regards, Reshma Sameer

DS

DONALD SWIERS

3 years ago

can I purchase back issues #230 to #234 (5 issues) from when I was not able to re-subscibe could not reach anyone, by phone (no returned phone calls) or email Don Swiers swiersaia@yahoo.com

AVL Customer Services

Octane (New)

3 years ago

Hi, Thank you for your feedback. I am so sorry to hear you are having problems reaching us. Rest assured, I have escalated this with our Customer Services Team who will help resolve these problems you are currently experiencing. A member of our Customer Service Team will contact you shortly with more information. Please don't hesitate to contact me if you have any questions or concerns in the meantime. Thank you for your patience and understanding while we resolve this for you. Kind regards, Reshma Sameer

AVL Customer Services

Octane (New)

3 years ago

Hi, I hope you are well? I hope we were able to help resolve your problem with your Octane subscription. We really appreciate your feedback and remain available if you have any further questions or concerns. Our customer reviews are very important to us, and we hope that you will be willing to revise your review based on your further experiences. I hope you continue to enjoy reading Octane . Kind regards, Reshma Sameer

Data zakupu: 23/01/2023

0

MV

Martijn de Vrieze

3 years ago

Co Martijn de Vrieze sądzi o Octane (New):

Excellent magazine with excellent content and service

Quick and easy checkout and excellent magazine of course!

AVL Customer Services

Octane (New)

3 years ago

Hi, I hope you are well. Thank you for your review. I appreciate you taking the time to respond and hope you continue to enjoy reading Octane. Kind regards, Syed Hussain

Recenzje produktów

Data zakupu: 30/01/2023

0

CP

Chris Percival

Sydney Australia

3 years ago

Co Chris Percival sądzi o Octane (New):

Low Octane

I received a subscription to Octane for Christmas, but have not received the promised welcome letter or a magazine.

AVL Customer Services

Octane (New)

3 years ago

Thank you for your feedback. I am so sorry to hear you are having delivery problems with your Octane. Rest assured, I have escalated this with our Customer Services Team who will help and resolve these delivery problems you are currently experiencing. A member of our Customer Service Team will contact you shortly with more information. Please don't hesitate to contact me if you have any questions or concerns in the meantime. Thank you for your patience and understanding while we resolve this for you. Kind regards, Syed Hussain

Recenzje produktów

Data zakupu: 23/12/2022

0

PM

Peter Mathison

3 years ago

Co Peter Mathison sądzi o Octane (New):

Dreadful Service

Dreadful! We still haven’t received our magazine, which was ordered on 19 December, 2022.

AVL Customer Services

Octane (New)

3 years ago

Hi, Thank you for your feedback. I am so sorry to hear you are having delivery problems with your Octane subscription. Rest assured, I have escalated this with our Customer Services Team who will send you a replacement copies and help resolve these delivery problems you are currently experiencing. Please don't hesitate to contact me if you have any questions or concerns in the meantime. Thank you for your patience and understanding while we resolve this for you. Kind regards, Louise

Recenzje produktów

Data zakupu: 19/12/2022

0

Wiarygodny klient

3 years ago

Disaster of a subscription: Do even try

This is the second time I've attempted to subscribe. the first time I got only three issues. This time, I've received none. I'll file a complaint with my credit card company and demand a refund...

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Recenzje produktów

Data zakupu: 05/01/2023

0

SS

Stuart Stubbs

Brisbane, Australia

3 years ago

Co Stuart Stubbs sądzi o Octane (New):

I love Octane. I paid my subscription in November 2022 and as of today have not received a single issue. I also took out a subscription for my son Campbell Stubbs in Seattle USA and he has not...

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Recenzje produktów

Data zakupu: 07/11/2022

0

Recenzje sprzedawcy Octane (New)

Default Campaign ActionWięcej recenzji tego produktu - (345)Wyświetl stronę produktuNothing to review, have yet to receive a copy.

Default Campaign ActionWięcej recenzji tego produktu - (345)Wyświetl stronę produktuwhere are my copies, I paid January 20th 2023? see previous statements!

Default Campaign ActionWięcej recenzji tego produktu - (14)Wyświetl stronę produktuExcellent magazine, love the photos and love the articles!

Default Campaign ActionWięcej recenzji tego produktu - (345)Wyświetl stronę produktuDon't know. Haven't received anything yet.

Default Campaign ActionWięcej recenzji tego produktu - (345)Wyświetl stronę produktuWe haven’t received our magazine, which was ordered on 19 December, 2022!!

Default Campaign ActionWięcej recenzji tego produktu - (345)Wyświetl stronę produktuLast subscription had more than hula the copies not delivered. Tis one, so far zero.

Default Campaign ActionWięcej recenzji tego produktu - (345)Wyświetl stronę produktuI have already explained why.

W jaki sposób zbierane są recenzje na Feefo?

Kto może zostawić recenzję na Feefo?

Jak weryfikujemy recenzje?

Jak radzimy sobie z fałszywymi recenzjami?