W jaki sposób zbierane są recenzje na Feefo?

W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.

Kto może zostawić recenzję na Feefo?

Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.

Jak weryfikujemy recenzje?

Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.

Jak radzimy sobie z fałszywymi recenzjami?

Feefo uniemożliwia zostawianie fałszywych recenzji, ponieważ do wystawienia opinii zachęcamy tylko zweryfikowanych kupujących.

Recenzje sprzedawcy Novuna Vehicle Solutions | Recenzje dotyczące obsługi klienta sprzedawcy https://www.feefo.com/reviews/novuna-vehicle-solutions | Feefo

Wyświetlono wszystkie recenzje: 352

Wiarygodny klient

5 months ago

Data zakupu: 06/02/2025

Car in garage willing to do the work but no waiting on work to be agreed.

Our vehicle was booked in for a mot, oil service and new brake pads. Garage. Garage carried out the mot and as thought required new break pads. 5 The work was not autherised by the suppliers until...

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Charlie

Novuna Vehicle Solutions

5 months ago

Thank you for taking the time to leave this valuable comment. We appreciate all of our customer feedback as this helps to further improve our service to you. I'm sorry to read of the disappointment you have encountered regarding your booking. I have escalated this matter for investigation and a member of the team will be in touch in due course. However, if you have any questions or anything further you wish to add, please send this via email to feedback@novunavehiclesolutions.co.uk and I will be happy to assist. Best wishes, Charlie - Novuna Vehicle Solutions.

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Wiarygodny klient

5 months ago

Data zakupu: 06/02/2025

Good support from Novuna

Friendly and knowledgable staff throughout telephone conversation Appointment booked and I was advised via e-mail and text messages of prompt booking and reference number Every step was smoothly...

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Charlie

Novuna Vehicle Solutions

5 months ago

We appreciate you taking the time to leave this fantastic five star review! We're so pleased to learn of the first class experience you had. Best wishes, Charlie - Novuna Vehicle Solutions.

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Stephen Jones

5 months ago

Data zakupu: 06/02/2025

Co Stephen Jones sądzi o Novuna Vehicle Solutions:

Charlie

Novuna Vehicle Solutions

5 months ago

Thank you for taking the time to lave a five star review, Stephen! Best wishes, Charlie - Novuna Vehicle Solutions.

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William Carr

North Shields

5 months ago

Data zakupu: 06/02/2025

Co William Carr sądzi o Novuna Vehicle Solutions:

Simple and unfussy deal

Easy to deal with and good communicators. I chose to extend my lease by a year and the process was simple and quick. With another lease deal I had to complete multiple forms and sign documents to...

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Charlie

Novuna Vehicle Solutions

5 months ago

Hi William, thank you for taking the time to leave this excellent review! We're so pleased that you found the process to extend your lease easy, with good communication from team. Best wishes, Charlie - Novuna Vehicle Solutions.

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Wiarygodny klient

5 months ago

Data zakupu: 06/02/2025

Great after service

Excellent

Charlie

Novuna Vehicle Solutions

5 months ago

Thank you for the five star review! We're so pleased to read of the excellent service you have received from the team. Best wishes, Charlie - Novuna Vehicle Solutions.

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June Bridle

Kent

5 months ago

Data zakupu: 06/02/2025

Co June Bridle sądzi o Novuna Vehicle Solutions:

Good communication. Once I passed the initial stages everything flowed nicely.

Charlie

Novuna Vehicle Solutions

5 months ago

Hi June, thank you for the five star review! We're so pleased to read of the good communication you received. Best wishes, Charlie - Novuna Vehicle Solutions.

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Wiarygodny klient

5 months ago

Data zakupu: 06/02/2025

Great customer care but range of cars isn’t.

The person on the phone was very friendly and really helpful. Great customer care! However the range of cars available to us was limited. Having used Zenith through Royal Mail for the past 3 years we...

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Charlie

Novuna Vehicle Solutions

5 months ago

Thank you for taking the time to leave this valuable feedback, as this will help us to further improve our services to our customers. I'll be sure to pass along your comments to the relevant teams. Best wishes, Charlie - Novuna Vehicle Solutions.

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Wiarygodny klient

5 months ago

Data zakupu: 06/02/2025

All good

Understand the problem and resolve asap

Charlie

Novuna Vehicle Solutions

5 months ago

Thank you for the five star review! It's great to learn that we were able to resolve the issue for you quickly. Best wishes, Charlie - Novuna Vehicle Solutions.

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David Cowan

Irvine Ayrshire KA11 2BQ

5 months ago

Data zakupu: 06/02/2025

Co David Cowan sądzi o Novuna Vehicle Solutions:

Communication

Charlie

Novuna Vehicle Solutions

5 months ago

Thank you for the five star review, David! Best wishes, Charlie - Novuna Vehicle Solutions.

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Rob Stevenson

7 months ago

Data zakupu: 15/11/2024

Co Rob Stevenson sądzi o Novuna Vehicle Solutions:

Courteous and efficient

Jess

Novuna Vehicle Solutions

7 months ago

Thank you for taking the time to leave a 5 star review Rob! Jess

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Informacje o Novuna Vehicle Solutions

Novuna Vehicle Solutions is one of the UK's leading providers of vehicle leasing and fleet management services. Novuna Vehicle Solutions operate more than 70,000 assets and are one of the top 10 largest leasing companies in the UK. Uniquely in the market, we can offer a comprehensive range of assets, from cars, to HGVs, specialist equipment and plant machinery.

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0343 351 9034

Hakuba House, White Horse Business Park, North Bradley, Trowbridge, Wiltshire, BA14 0FL, United Kingdom

Feefo Trusted Service Awards

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Czym są nagrody Trusted Service Awards dla najlepszego usługodawcy

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