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Recenzje sprzedawcy Natural Instinct

Ocena klientów
Wyjątkowe

We offer the no stress, no-mess way to feed raw! Feeding as nature intended, free from artificial additives.

Obsługa
4.9
/5
Produkt
4.8
/5

5

4

3

2

1

193

12

3

1

2

211

ocen(y) w ciągu ostatniego roku

Wyświetlono wszystkie recenzje: 1,719
Wiarygodny klient
2 years ago
Data zakupu: 11/04/2023
Great service and staff. It’s also convenient for me when I need to restock. Thank you Natural Instinct.
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Emma Walker
Natural Instinct
2 years ago
Good Morning, Thank you for taking the time to share your experience with us. We're thrilled to hear that our service and staff provided you with a great experience. Our team works hard to ensure that our customers are always satisfied, and we're glad that we were able to meet your expectations. Kind Regards, Natural Instinct
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Wiarygodny klient
2 years ago
Data zakupu: 11/04/2023
Really helpful in placing the order and quick reliable delivery every time.
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Emma Walker
Natural Instinct
2 years ago
Good Morning, Thank you for taking the time to leave such a positive review. We take great pride in ensuring that our customers have a seamless and stress-free ordering experience and understand the importance of receiving your order in a timely and efficient manner. We're glad that we could meet your expectations. Kind Regards, Natural Instinct
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MW
Michael West
2 years ago
Data zakupu: 11/04/2023
Co Michael West sądzi o Natural Instinct:
Great company to deal with.
Great company to deal with. Used them loads and any minor problems are quickly dealt with. The dogs adore their food!
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Emma Walker
Natural Instinct
2 years ago
Hi Michael, Thank you for your kind words. We're thrilled to hear that you've had a great experience with us and that our team has been able to quickly resolve any minor issues you've encountered. We strive to provide exceptional customer service and to ensure that our customers and their pets are always happy. Kind Regards, Natural Instinct
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Wiarygodny klient
2 years ago
Data zakupu: 05/04/2023
Food delivered off been refrozen at some point
The food is normally of good quality but there have been a couple of occasions and this was one of them where you could tell the food had completely defrosted and been re frozen when defrosted the...

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Emma Walker
Natural Instinct
2 years ago
Good Morning, We’re sorry to hear that you haven’t had a positive experience. This has been escalated to our customer service manager, who will be in touch with you. Kind Regards, Natural Instinct
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LH
Lorna Hall
Sandhurst
2 years ago
Data zakupu: 03/04/2023
Co Lorna Hall sądzi o Natural Instinct:
Excellent when in stock!
Excellent food but when you order on line it’s all in stock and then when you go to collect it, some items are out of stock. Seems it’s picked from the cabinet as you arrive and not reserved when...

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Emma
Natural Instinct
2 years ago
Hi Lorna, Thank you for taking the time to share your experience with us. We're pleased to hear that you like our products! We're sorry that some of the items you ordered were out of stock when you went to collect them. This is not the experience we want for our customers, and we apologise for any inconvenience caused. We would like to assure you that we take our online inventory and order fulfilment process very seriously. However, it seems that on this occasion, our process has not worked as intended. We will investigate the matter further and take the necessary steps to improve our system. We appreciate your feedback and value your business. Kind Regards Natural Instinct
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AM
Amy
2 years ago
Data zakupu: 15/03/2023
Co Amy sądzi o Natural Instinct:
My dog and I love this food!
Natural Instinct continue to deliver exceptional food in record time! The quality of the product is second to none and my dog loves each meal. He suffers from some digestive issues but I have found...

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Emma Walker
Natural Instinct
2 years ago
Hello, Thank you for taking the time to leave such a positive review! We're delighted to hear that your dog is enjoying his food and you've found plenty of suitable recipes that he can enjoy. We're honoured to be your preferred raw pet food brand and are thrilled to hear that your dog is the happiest and healthiest you've ever seen him. Kind Regards, Natural Instinct
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RH
Rhianon
2 years ago
Data zakupu: 06/03/2023
Co Rhianon sądzi o Natural Instinct:
Amazing company
The food is brilliant my dogs love it! Always have clean bowls. There is a good range of food and treats. The staff are always very friendly and knowledgeable.
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Emma Walker
Natural Instinct
2 years ago
Hello, Thank you for your review! It is great to hear that your dogs love our food and that they always have clean bowls. At Natural Instinct, we believe that providing exceptional customer service and expertise is just as important as providing high-quality products. Kind Regards, Natural Instinct
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EM
Emma
2 years ago
Data zakupu: 06/03/2023
Co Emma sądzi o Natural Instinct:
Great Dog Food and Excellent Customer Service
Fantastic service! Really easy to order food and customer services are always in hand to answer any questions!
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AA
Aaron
2 years ago
Data zakupu: 06/03/2023
Co Aaron sądzi o Natural Instinct:
Fantastic Customer Service!
Our Miniature Schnauzer absolutely loves his Natural Instinct food. There are so many recipes to choose from he never gets bored. The customer service team were extremely helpful and gave us great...

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Informacje o Natural Instinct
We are a passionate team, dedicated to providing our customers and their furry friends with complete and balanced raw pet food and treats of the highest quality. As raw meat and vegetables retain the most natural nutritional goodness, a raw diet is perfect for providing all the essential proteins, fats and nutrients they need to function at their best.
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Units 10 12, Trade City Frimley, Lyon Way, Frimley, Surrey, GU16 7AL, United Kingdom
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Informacje o Natural Instinct
We are a passionate team, dedicated to providing our customers and their furry friends with complete and balanced raw pet food and treats of the highest quality. As raw meat and vegetables retain the most natural nutritional goodness, a raw diet is perfect for providing all the essential proteins, fats and nutrients they need to function at their best.