W jaki sposób zbierane są recenzje na Feefo?

W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.

Kto może zostawić recenzję na Feefo?

Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.

Jak weryfikujemy recenzje?

Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.

Jak radzimy sobie z fałszywymi recenzjami?

Feefo uniemożliwia zostawianie fałszywych recenzji, ponieważ do wystawienia opinii zachęcamy tylko zweryfikowanych kupujących.

Recenzje sprzedawcy My241 Rewards | Recenzje dotyczące obsługi klienta sprzedawcy {{merchantUrl}} | Feefo

Wyświetlono wszystkie recenzje: 8,325

Wiarygodny klient

10 years ago

Always happy with the service

Always friendly and helpful. Very well organised which makes everything easier for us.

Trusted Customer

Sydney

10 years ago

Co Trusted Customer sądzi o My241 Rewards:

Excellent service

Very helpful, made easy

Trusted Customer

Act

10 years ago

Co Trusted Customer sądzi o My241 Rewards:

You have a well organised team

It is helpful to talk to some one in person

Trusted Customer

gracemere

10 years ago

Co Trusted Customer sądzi o My241 Rewards:

defintely would deal with again

great to deal with great savings on cruise

Trusted Customer

10 years ago

Co Trusted Customer sądzi o My241 Rewards:

Easy to use service

Easy to use service; good prices for rooms on offer - would be great if there were package add ons as well such as on board credit options etc

Trusted Customer

Newcastle

10 years ago

Co Trusted Customer sądzi o My241 Rewards:

Pleasing experience overall

I had trouble getting a return call for an initial enquiry but it turned out the agent was ill and then it was passed over to another agent who was very thorough and was able to follow up my enquiry...

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Trusted Customer

Qld

10 years ago

Co Trusted Customer sądzi o My241 Rewards:

Not 241 can get it for the same price at the travel agent

Customer Service

My241 Rewards

10 years ago

Thank you for your feedback. The 241 price is not available to be booked via a retail travel agent. Our prices are based on 2 people travelling, whereas the agent rate is typically just 1 passenger. Sometimes a cruise line may release a public 241 rate but this is very sporadic and not available on a wide range of cruise lines.

We'd be happy to discuss with you any pricing concerns at a time convenient to yourself.

Regards,

My241 Rewards

Trusted Customer

Brisbane

10 years ago

Co Trusted Customer sądzi o My241 Rewards:

Excellent!

Excellent! We were very happy with the service we received!

Wiarygodny klient

10 years ago

The people who served me were awesome and dos everything they could to try and help

It is very hard to get a cruise you want, (when you can't get holidays approved from work until 6 months before you take them) as there is little if any available that fits in. I have lost 1...

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Customer Service

My241 Rewards

9 years ago

Thank you for your feedback. We strive to offer the best deals on our 241 program, due to cruise line constraints not all cruises will be available on the 241 program, however availability is changing & new cruises are being added on a regular basis. If we cannot find the cruise on our 241 program for the dates you require we can offer preferred member rates. These rates should guarantee we offer better value than any competitors. We now understand you have booked a cruise & we hope to ensure you have a fantastic experience.

Trusted Customer

Parrearra

10 years ago

Co Trusted Customer sądzi o My241 Rewards:

241 Delight

The staff we spoke with were very polite,knowledgable,and considerate..They were prompt with follow up and went beyond their normal boundaries.

Nie masz jeszcze zaproszenia do recenzowania?

Feefo Trusted Service Awards

Nasze niezależne nagrody pozwalają wyróżnić najlepsze marki pod względem obsługi klienta. Zwycięzcy są wybierani na podstawie ocen otrzymanych od klientów.

Czym są nagrody Trusted Service Awards dla najlepszego usługodawcy

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