W jaki sposób zbierane są recenzje na Feefo?

W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.

Kto może zostawić recenzję na Feefo?

Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.

Jak weryfikujemy recenzje?

Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.

Jak radzimy sobie z fałszywymi recenzjami?

Feefo uniemożliwia zostawianie fałszywych recenzji, ponieważ do wystawienia opinii zachęcamy tylko zweryfikowanych kupujących.

Recenzje sprzedawcy My241 Rewards | Recenzje dotyczące obsługi klienta sprzedawcy {{merchantUrl}} | Feefo

Wyświetlono wszystkie recenzje: 8,341

Wiarygodny klient

10 years ago

Good - Customer service, lived up to expectations but noting My241 at times is not always the best deal available.

Customer Service

My241 Rewards

10 years ago

Thank you for your feedback. Great to hear our cruise consultants looked after you. We are always trying to negotiate the best rates for our customers, however sometimes the cruise companies put out deals that are out of our control, that cannot be used in conjunction with our 241 deals. This occurrence is very unusual however. Our exclusive rates are always changing with new cruises being added on a daily basis. We can see that you have booked with us and we look forward to making it a fantastic experience for you.

Trusted Customer

Ballarat

10 years ago

Co Trusted Customer sądzi o My241 Rewards:

Happy with service

Delivered in a quick easy fashion and met my expectations

Trusted Customer

New Zealand

10 years ago

Co Trusted Customer sądzi o My241 Rewards:

Poor communication and follow-up.

I am not at all happy at this stage. I haven't yet been on my cruises, but I am still waiting for my tickets and documentation for the first cruise and I leave on my travels in 20 days' time. My...

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Customer Service

My241 Rewards

10 years ago

Thank you for bringing this to our attention. I can see we have been waiting for your cruise line to issue all the documentation to us. Once we have received this I can see we have agreed to express post everything to you. As this was one week ago I have passed your details over to our after sales team who will be in contact shortly to give you an update. We apologise for any inconvenience caused and will chase this through for you then you can start looking forward to your fantastic holiday next month.

Kind Regards,

My241 Rewards

Trusted Customer

Burleigh Heads

10 years ago

Co Trusted Customer sądzi o My241 Rewards:

great

Avlon was very helpful

Wiarygodny klient

10 years ago

Very knowledgable assistance.

The whole process didn't take long and the assistant was very knowledgable and now we can't wait for our cruise in November for my husbands 70th Birthday. We have recommended the company to many...

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Trusted Customer

Sydney

10 years ago

Co Trusted Customer sądzi o My241 Rewards:

Great help, great outcome. We were extremely happy with the help we received during our booking of our cruise. With assistance and very patient advice from Melissa Clarke we arrived at a great...

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Wiarygodny klient

10 years ago

Can't wait to travel

The staff of which I dealt with in booking were fantastic . Extremely efficient

Wiarygodny klient

10 years ago

Service to date very good Sail 20/9/16

Trusted Customer

Central Coast, Australia

10 years ago

Co Trusted Customer sądzi o My241 Rewards:

MAKE IT EASY ON YOURSELF.

The service we received from Linda Kirby was exceptional. Her knowledge of the ship, the actual cruise and helpful hints for first time cruisers was very helpful. The finalisation of our purchase...

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Trusted Customer

Currarong N.S.W.

10 years ago

Co Trusted Customer sądzi o My241 Rewards:

Happy client

The phone service was excellent but I did not find what I was looking for in my price range but maybe better luck next time

Nie masz jeszcze zaproszenia do recenzowania?

Feefo Trusted Service Awards

Nasze niezależne nagrody pozwalają wyróżnić najlepsze marki pod względem obsługi klienta. Zwycięzcy są wybierani na podstawie ocen otrzymanych od klientów.

Czym są nagrody Trusted Service Awards dla najlepszego usługodawcy

Dlaczego warto ufać recenzjom na Feefo?

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