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Recenzje sprzedawcy MyHawaii

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MyHawaii nie jest już aktywnym klientem Feefo
Wyświetlono wszystkie recenzje: 918
Wiarygodny klient
5 years ago
Data zakupu: 30/08/2019
Great service in Australia. Poor service at the hotel in Hawai’i. Except for one service oriented lady and the room attendant, the rest of other staff contacted for advice during our stay, were not...

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Wiarygodny klient
5 years ago
Data zakupu: 20/06/2019
Unexpected extra costs
When we arrived in Waikiki our room had us in a king bed instead of 2 singles. As we are both mature women from different states in Australia I couldn't see how that mistake could happen. We then had...

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Charlene
MyHawaii
5 years ago
Hi, Thank you for your feedback, we apologise for the unexpected costs at the hotel and during your flights. We have passed on these details to ensure further training includes confirmation of bedding configuration wherever possible. We endeavour to arm customers with relevant information regarding surcharges, however we apologise for the unwelcome surprise where additional charges may be out of our control. We will continue to improve our training to best prepare customers for future travels and hope you enjoyed the rest of your holiday. Kind regards, My Holiday Centre.
Wiarygodny klient
5 years ago
I appreciate the feedback. Thank you everything else on our trip was amazing.
JD
James Dyer
5 years ago
Data zakupu: 20/08/2019
Co James Dyer sądzi o MyHawaii:
No Response
I have not had any response to my message. Please contact me *********************
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Charlene
MyHawaii
5 years ago
Hi there, We apologise for the delayed and minimal contact as this is not in keeping with company values. We understand that it is imperative to have all the information you require to ensure you are equipped with the knowledge necessary for your holiday. I have forwarded your feedback to our Sales team and asked them to contact you regarding your concern. Thank you for taking the time to post this feedback, we have taken this into account in order to improve our training and processes. Kind regards, My Holiday Centre
JD
James Dyer
5 years ago
Followed up quickly and apologised. Things happen and it was glad to see a company with some customer service skills still operating in Australia.
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Charlene
MyHawaii
5 years ago
Hi James, Thanks for leaving your feedback, we hope you enjoyed your holiday and are satisfied since our representative was in contact with you. If you would like to discuss anything further please let us know and we will be in contact again soon. Kind regards, My Holiday Centre.
TM
Tom Morris
Sydney
5 years ago
Data zakupu: 29/08/2019
Co Tom Morris sądzi o MyHawaii:
easy, informative and value for money
yep...they knew the product and helped with flights and seating.
Wiarygodny klient
5 years ago
Data zakupu: 23/07/2019
Excellent service and everything was exactly as they said/advertised!
Wiarygodny klient
5 years ago
Data zakupu: 30/08/2019
You can't fault MH's value for money packages. We were very happy with the package inclusions, the hotel was great and the HA flights were comfortable.
DW
Dee Weller
5 years ago
Data zakupu: 21/08/2019
Co Dee Weller sądzi o MyHawaii:
First time I have used the MyHoliday/MyHawaii group and would definitely use them again. Normally I like to book everything myself but the deal we got was awesome. The service from start to finish...

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SC
Sheila Capperauld
5 years ago
Data zakupu: 31/07/2019
Co Sheila Capperauld sądzi o MyHawaii:
Very helpful regarding upgrades
Wiarygodny klient
5 years ago
Data zakupu: 21/08/2019
Helpful staff one stop shop able to help do the booking for in flight meal
It was great. Helpful staff with knowledge about Hawaii
Wiarygodny klient
5 years ago
Data zakupu: 04/09/2019
They were very helpful and gave us good advice and replied to our emails and queries promptly
Informacje o MyHawaii
My Hawaii specialise in unbeatable holiday packages. We put customer service first, value our customers feedback and always use the My Hawaii reviews to help improve our service and booking process. From our My Hawaii testimonials you can see we get consistently excellent feedback from customers and they return to book holidays with us year after year.
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Suite 127a, Level 1,, The Oasis Shopping Centre, Victoria Avenue, Broadbeach, Queensland, 4218, Australia
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Informacje o MyHawaii
My Hawaii specialise in unbeatable holiday packages. We put customer service first, value our customers feedback and always use the My Hawaii reviews to help improve our service and booking process. From our My Hawaii testimonials you can see we get consistently excellent feedback from customers and they return to book holidays with us year after year.