Great to have dog food delivered on a schedule. Delivery is always prompt and when expected. Food itself is good, seems to suit my dog well. Would only be improved by having an easier way of managing...
My cat loves this food, he had an upset stomach on the previous foods he has had, but a few months consistently on this food seems to have sorted him out!
Hard to find in Cambridge. Need to order, but delivery is additional costs
Kayleigh
More Pet Foods
2 years ago
Hello,
Thank you for taking the time to leave us a review.
If you can visit a physical store, we recommend that you try Pets Corner located in Royston which stocks the whole range of MORE. Alternatively, please feel free to order online where free delivery options are available.
All our orders are hand-packed by our professional warehouse team using high-quality packaging which ensures the safe arrival of your order, and any charges also include DPD fees where applicable. It's worth noting that we can make a loss on these services depending on the value of the sale but pride ourselves on exceptional service from start to finish for everyone.
Many thanks,
Kayleigh
Tricky to find delivery cost.
Unfortunately both cats dislike it.
Kayleigh
More Pet Foods
2 years ago
Hello Joy,
We are sorry to hear that you have had an unsatisfactory experience with us.
All our delivery charges can be found within the checkout page, and on the home page. However, we do offer free next working day delivery on all orders.
Please feel free to contact our support team at hello@petfamily.co.uk and they will be more than happy to help you take advantage of our 100% satisfaction guarantee.
With thanks,
Kayleigh
Dog and cat food made with natural ingredients, balanced by science.
Your pets deserve MORE, natural, healthy & hypoallergenic pet food, developed by vets and pet nutrition experts.
Nasze niezależne nagrody pozwalają wyróżnić najlepsze marki pod względem obsługi klienta. Zwycięzcy są wybierani na podstawie ocen otrzymanych od klientów.
W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.
Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Dog and cat food made with natural ingredients, balanced by science.
Your pets deserve MORE, natural, healthy & hypoallergenic pet food, developed by vets and pet nutrition experts.