Many thanks for your feedback on your cycling holiday in Tenerife. We are sorry to hear that the hotel was not up to standard. We take feedback seriously and use this always to improve our service. We have reviewed the hotel you stayed at and amongst other more recent feedback, we have decided to remove that hotel from our programme, so thanks for highlighting this to us.
With regards to slower cyclists, these were not part of the Mollydoo cycling holiday group and our clients would always be evaluated for their abilities but we will raise this with our in-resort representatives.
We are happy to hear that you enjoyed our pre-trip service and the cycling support.
Once again, thanks for the feedback,
The Mollydoo team!
