W jaki sposób zbierane są recenzje na Feefo?

W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.

Kto może zostawić recenzję na Feefo?

Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.

Jak weryfikujemy recenzje?

Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.

Jak radzimy sobie z fałszywymi recenzjami?

Feefo uniemożliwia zostawianie fałszywych recenzji, ponieważ do wystawienia opinii zachęcamy tylko zweryfikowanych kupujących.

Recenzje sprzedawcy Mococo | Recenzje dotyczące obsługi klienta sprzedawcy {{merchantUrl}} | Feefo

Wyświetlono wszystkie recenzje: 5,158

Trusted Customer

North Wales

10 years ago

Co Trusted Customer sądzi o Mococo:

Happy shopper

Parcel arrived beautifully packed and even had a chocolate hidden inside - can't fault the service in any way.

Elise

Mococo

10 years ago

Thanks for the feedback, we are always pleased to hear that the customers appreciate the little touches we include to the packages. :) Elise Customer relations

Recenzje produktów

Data zakupu: 15/02/2016

Trusted Customer

10 years ago

Co Trusted Customer sądzi o Mococo:

Very good service delighted with my pendant charm .

Elise

Mococo

10 years ago

We are thrilled to hear you are delighted with your charm and the service you received! We will look forward to you returning. Elise Customer relations

Recenzje produktów

Data zakupu: 15/02/2016

Trusted Customer

10 years ago

Co Trusted Customer sądzi o Mococo:

Great. I wish you accepted moccoco vouchers online though. I would use you more if the delivery was free and vouchers were excepted

Elise

Mococo

10 years ago

Thank you for your feed back. It is something our web developers are looking into and we are trying our very best to make this happen as soon as we can. I can only apologise for any inconvenience caused if i can help in anyway further please don't hesitate to contact me on enquiries@mococo.co.uk. Elise Customer relations

Recenzje produktów

Data zakupu: 13/02/2016

Trusted Customer

Glagow

10 years ago

Co Trusted Customer sądzi o Mococo:

Excellent service and free delivery

Elise

Mococo

10 years ago

Nice to know our service is appreciated. Thank you and we look forward to seeing you soon! Elise Customer relations

Recenzje produktów

Data zakupu: 17/02/2016

Trusted Customer

10 years ago

Co Trusted Customer sądzi o Mococo:

Chlobo Review

Great service but site could do with better explanations of sizes for rings and charms etc.

Elise

Mococo

10 years ago

Thank you for your feed back it is greatly appreciated and we are always looking for ways to improve. I will pass this on to the web developers and hopefully we can make our site more user friendly for our customers. It is also great to hear you are pleased with the service you received. Elise Customer relations

Recenzje produktów

Data zakupu: 16/02/2016

Trusted Customer

Oswestry

10 years ago

Co Trusted Customer sądzi o Mococo:

Fantastic service would defiantly to it again

I would use this service again so much easier than going to a shop which would be at least 20 minutes away from where I live

Elise

Mococo

10 years ago

We look forward to you returning to us as a loyal customer. We do really appreciate the time taken to feed back so thank you for your kind comments on our service. Elise Customer relations

Recenzje produktów

Data zakupu: 14/02/2016

Wiarygodny klient

10 years ago

Pink rose clip

Quick delivery, beautifully wrapped

Recenzje produktów

Data zakupu: 16/02/2016

Wiarygodny klient

10 years ago

Delivery problems

Hi I have ordered the daisy Laura Whitmore plectrum necklace on a Sunday with free next day delivery. However the necklace did not arrive on Monday. On Tuesday I received a text from courier...

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Elise

Mococo

10 years ago

I sincerely apologise about the delay upon you receiving your parcel, I am unsure as to who you spoke to on the phone. As a company Mococo pride ourselves on our online service and customer service so I have contacted your personal email to resolve the issue. Once again my apologies Elise Customer relations

Recenzje produktów

Data zakupu: 14/02/2016

Wiarygodny klient

10 years ago

Phoenix Heart Bracelet

Fast, efficient and I even got a free gift! Now that's what I call "Great Service". Never shopped at mococo before but will definitely recommend and no doubt make further purchases. You've won me...

Elise

Mococo

10 years ago

We love to see our customers pictures of their purchases and hear great feedback. Its so nice to know we have won over another returning customer and we look forward to you returning! Thank you for the wonderful feedback and picture! Elise Customer relations

Recenzje produktów

Data zakupu: 14/02/2016

Trusted Customer

Ruthin

10 years ago

Co Trusted Customer sądzi o Mococo:

Nothing appears to be too much trouble when I called Mococo, staff are extremely pleasant and helpful!

Elise

Mococo

10 years ago

Apologies once again upon the error with the free gift. I am glad we sorted that out quickly and you are pleased with your purchase. Thank you for your feedback. Elise Customer relations

Recenzje produktów

Data zakupu: 14/02/2016

Nie masz jeszcze zaproszenia do recenzowania?

Feefo Trusted Service Awards

Nasze niezależne nagrody pozwalają wyróżnić najlepsze marki pod względem obsługi klienta. Zwycięzcy są wybierani na podstawie ocen otrzymanych od klientów.

Czym są nagrody Trusted Service Awards dla najlepszego usługodawcy

Dlaczego warto ufać recenzjom na Feefo?

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Recenzje sprzedawcy Mococo

Thomas Sabo Dog Enamel CharmWięcej recenzji tego produktu - (2)Wyświetl stronę produktuExactly as per photograph - am sure it will be well received when given as a birthday present

Thomas Sabo Court Shoe Black Enamel CharmWięcej recenzji tego produktu - (3)Wyświetl stronę produktuAs per photograph - another addition to my daughter's collection - sure she will be pleased when she opens it on her birthday

Pandora Love Locks Pendant CharmWięcej recenzji tego produktu - (1)Wyświetl stronę produktu

Ring 190967P-54Więcej recenzji tego produktu - (1)Wyświetl stronę produktuthe ring is Beautiful. It was for my mum. She was very happy with it.

Ring 190942CZ-54Więcej recenzji tego produktu - (1)Wyświetl stronę produktuBeautiful ring. It was a gift for my mum. It was just what she wanted. She was very pleased with it.

Uno de 50 Heartfelt NecklaceWięcej recenzji tego produktu - (1)Wyświetl stronę produktu

ChloBo Cute Heart BraceletWięcej recenzji tego produktu - (13)Wyświetl stronę produktu

Pandora Swirls Oxidised Serpentine ClipWięcej recenzji tego produktu - (1)Wyświetl stronę produktuLove Pandora and love this service

Pandora Pink Rose ClipWięcej recenzji tego produktu - (1)Wyświetl stronę produktuLooks lovely on my pandora bracelet

Bracelet B800211-17Więcej recenzji tego produktu - (5)Wyświetl stronę produktuGorgeous, perfect and exactly as image. Been meaning to purchase for a while but as didn't have in store was directed to online shop and was here very quick and as per image.

Bracelet B800211-19Więcej recenzji tego produktu - (4)Wyświetl stronę produktuAs advertised and viewed in store. Pandora bracelet appears to be of a good quality. Previously have had Clogau from Mococo and again more than helpful in every respect, especially when the Clogau...Przeczytaj więcej

W jaki sposób zbierane są recenzje na Feefo?

Kto może zostawić recenzję na Feefo?

Jak weryfikujemy recenzje?

Jak radzimy sobie z fałszywymi recenzjami?