Quick and easy didn't try to pressure me into buying something i don't need.
0
Udostępnij
Wiarygodny klient
12 years ago
Quick dispatch of documents. Reasonable pricing.
0
Udostępnij
Wiarygodny klient
12 years ago
Fantastic to deal with - quick to get through on the phone and speak to…
Fantastic to deal with - quick to get through on the phone and speak to someone. Polite staff who know what they are doing and answer questions immediately. Highly recommended.
0
Udostępnij
Wiarygodny klient
12 years ago
The website would not allow me to go on to payment.
I phoned the number…
The website would not allow me to go on to payment.
I phoned the number on the site and got a very helpful person who was able to take my payment
0
Udostępnij
Wiarygodny klient
12 years ago
Quick and easy to buy your value for money public indemnity insurance
0
Udostępnij
Wiarygodny klient
12 years ago
Very good service. i called them and my query was dealt straight away. very happy…
Very good service. i called them and my query was dealt straight away. very happy with the service.
0
Udostępnij
Wiarygodny klient
12 years ago
Clunky, convoluted with hidden credit agreements. Will not do business with again
Clunky, convoluted with hidden credit agreements. Will not do business with again
Wiarygodny klient
12 years ago
Are you people for eal. Really regret getting involved with you now
Wiarygodny klient
12 years ago
truly appalling service
Markel Direct
Markel Direct
12 years ago
Good afternoon,
My name is Nikki and I work for Markel. First of all, thank you for taking the time to feedback.
I'm sorry to hear that you feel the credit agreement is hidden. We state on the direct debit set up page that the direct debit facility is provided by Premium Credit Limited and details of the direct debit are also available on the same page. Clearly this is not prominent enough, and I apologise for the inconvenience caused.
We do have other payment options available, so if you would prefer to use another method I would be happy to change this for you.
Again I apologise that you are not happy with the service you have received and if I can be of any further assistance please email customerservice@markeldirect.co.uk or call 0845 688 2500.
Kind regards,
Nikki
Wiarygodny klient
12 years ago
Thank you for the direct reply. I was not very happy with the workings of the original web site and hate the website for feedback. Three times it told me I used words it couldn't accept. If it doesn't like those kind of words don't give that kind of service. I beloieve you have my phone number. Please use it. I would be happy to discuss my dis-satisfaction with you
1
Udostępnij
Wiarygodny klient
12 years ago
Item arrived very quickly and as promised. Thank you.
0
Udostępnij
Wiarygodny klient
12 years ago
Great service & really quick to get documentation out
We have over 25 years experience offering specialist insurance for contractors, consultants, self-employed professionals, freelancers, charities and community groups. Our policies are specially designed to cover a wide range of risks and cover can be tailored to suit your individual requirements.
Nasze niezależne nagrody pozwalają wyróżnić najlepsze marki pod względem obsługi klienta. Zwycięzcy są wybierani na podstawie ocen otrzymanych od klientów.
W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.
Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
We have over 25 years experience offering specialist insurance for contractors, consultants, self-employed professionals, freelancers, charities and community groups. Our policies are specially designed to cover a wide range of risks and cover can be tailored to suit your individual requirements.