The customer service is brilliant. I have now taken my insurance to cover my property…
The customer service is brilliant. I have now taken my insurance to cover my property too. Thank you.
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Wiarygodny klient
11 years ago
I like simplicity of service.
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Wiarygodny klient
11 years ago
Only a fleeting transaction but it was handled efficiently.
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Wiarygodny klient
11 years ago
Confused by all the paperwork involved in setting up a simple direct debit. Cancelled this…
Confused by all the paperwork involved in setting up a simple direct debit. Cancelled this and paid directly by debit card and have had three emails since, telling me that we no longer have an...
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Markel Direct
Markel Direct
11 years ago
Good afternoon,
Steve from Markel Direct here. Firstly, thanks for your feedback.
To clarify the situation, I can confirm your policy is definitely in force.
I'm sorry if you felt the emails weren't clear. These would have come from Premium Credit Limited confirming your direct debit agreement had been cancelled and no payments have been taken.
I understand you have spoken to my colleague Nikki and have paid the premium in full, so I trust this has resolved matters and apologise for the confusion.
If you would like to get in touch, please don't hesitate to contact me on 0845 688 2500.
Kind regards
Steve
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Wiarygodny klient
11 years ago
As at the moment I have no issues with them still enjoying their services
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Wiarygodny klient
11 years ago
The product seems competitively priced and fit for purpose. The website however, was a little…
The product seems competitively priced and fit for purpose. The website however, was a little frustrating and it took a few attempts to procure the policy
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Wiarygodny klient
11 years ago
Everything on the web site was logical and straightforward to use
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Wiarygodny klient
11 years ago
Very helpful when I phoned. All my questions answered by a friendly voice on the…
Very helpful when I phoned. All my questions answered by a friendly voice on the other side of the phone. I have moved my insurance over to Markel and have saved myself over £200.00 this year!
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Wiarygodny klient
11 years ago
Very easy to contact and arrange
Very easy to contact and arrange
Wiarygodny klient
11 years ago
Excellent
0
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Wiarygodny klient
11 years ago
The navigation through the site was a little bit difficult. Navigation should be improved.
We have over 25 years experience offering specialist insurance for contractors, consultants, self-employed professionals, freelancers, charities and community groups. Our policies are specially designed to cover a wide range of risks and cover can be tailored to suit your individual requirements.
Nasze niezależne nagrody pozwalają wyróżnić najlepsze marki pod względem obsługi klienta. Zwycięzcy są wybierani na podstawie ocen otrzymanych od klientów.
W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.
Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
We have over 25 years experience offering specialist insurance for contractors, consultants, self-employed professionals, freelancers, charities and community groups. Our policies are specially designed to cover a wide range of risks and cover can be tailored to suit your individual requirements.