Generally good experience - but don't use popunder windows!
Having bought insurance, tried to dl docs, didn't seem to work. Called the contact centre, had a great experience, they sent me the docs by email. Then when I minimised my browser I saw that actually...
Przeczytaj więcej
0
Udostępnij
Wiarygodny klient
10 years ago
Quick and cheap
0
Udostępnij
TC
Trusted Customer
London UK
10 years ago
Co Trusted Customer sądzi o Markel Direct:
Professional Indemnity not covered after all
Efficient system, but not delivering Professional Indemnity which I was looking for.
Paul
Markel Direct
10 years ago
Good afternoon,
Steve from Markel Direct here - firstly thank you for your feedback.
I tried phoning this morning but unfortunately wasn't able to reach you. Whilst we do offer professional indemnity cover, there are certain professions and criteria that we don’t cover. In your case, you indicated that you work as a Financial Consultant and that most of your income emanates from outside of the UK. I’m afraid that our policy isn't suitable for this, and as such we were unable to offer a quotation for professional indemnity cover.
I can clarify that the cover you have with us is public liability insurance only, however if you still require a quote for professional indemnity cover, the British Insurance Brokers Association website (www.biba.org.uk) has a 'Find a broker' tool which may help in your search for cover.
I hope this is helpful, however if I can be of any further assistance please don't hesitate to reply to my email or call on 0800 640 6600.
Regards,
Steve
TC
Trusted Customer
10 years ago
I found an insurer able to cover what we were looking for!
0
Udostępnij
TC
Trusted Customer
Cheshire
10 years ago
Co Trusted Customer sądzi o Markel Direct:
Great Price
Fast quotation service and best value on the market.
0
Udostępnij
TC
Trusted Customer
10 years ago
Co Trusted Customer sądzi o Markel Direct:
good
0
Udostępnij
Wiarygodny klient
10 years ago
feedback
excellent, would recommend them.
0
Udostępnij
Wiarygodny klient
10 years ago
Liability insurance cover dealt with excellent service
From the first telephone enquiry, which was taken by a very helpful lady. New what I needed and very quickly had me a very competative quote. within 5 minutes had signed up and all documents sent via...
Przeczytaj więcej
0
Udostępnij
Wiarygodny klient
10 years ago
Very Difficult
Email them, you get an automated email telling to to email customer service. Email customer service you get refereed to a web contact form. Fill in the web form and send, you get nothing.
So now...
Przeczytaj więcej
Paul
Markel Direct
10 years ago
Good afternoon,
Steve from Markel Direct here - first of all, thank you for your feedback.
From our conversation earlier today, I understand you were trying to speak to our direct debit provider, Premium Credit. I can see how frustrating it must have been to be passed back and forth and not get a response from them. I apologise for the inconvenience and have already taken the matter up with them.
After speaking this morning I'm pleased we were able to resolve your query, however if you need to get back in touch please don't hesitate to call me on 0800 640 6600.
Thanks,
Steve
0
Udostępnij
TC
Trusted Customer
East Anglia
10 years ago
Co Trusted Customer sądzi o Markel Direct:
No hassle, great value, instant
I needed this in a hurry, competitively priced and instant download of certificate. Couldn't ask for more.
We have over 25 years experience offering specialist insurance for contractors, consultants, self-employed professionals, freelancers, charities and community groups. Our policies are specially designed to cover a wide range of risks and cover can be tailored to suit your individual requirements.
Nasze niezależne nagrody pozwalają wyróżnić najlepsze marki pod względem obsługi klienta. Zwycięzcy są wybierani na podstawie ocen otrzymanych od klientów.
W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.
Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
We have over 25 years experience offering specialist insurance for contractors, consultants, self-employed professionals, freelancers, charities and community groups. Our policies are specially designed to cover a wide range of risks and cover can be tailored to suit your individual requirements.