W jaki sposób zbierane są recenzje na Feefo?

W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.

Kto może zostawić recenzję na Feefo?

Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.

Jak weryfikujemy recenzje?

Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.

Jak radzimy sobie z fałszywymi recenzjami?

Feefo uniemożliwia zostawianie fałszywych recenzji, ponieważ do wystawienia opinii zachęcamy tylko zweryfikowanych kupujących.

Recenzje sprzedawcy Magazines Direct | Recenzje dotyczące obsługi klienta sprzedawcy {{merchantUrl}} | Feefo

Wiarygodny klient

Zweryfikowano przez Feefo

1 year ago

Good website. Just two small caveats: I wasn't given a choice between the large format and the small format. The first issue to be sent will be the September issue. It's a pity because the August...

Przeczytaj więcej

Nathan Johnson

Magazines Direct

11 months ago

Hello, My name is Nathan from the Complaints Team at Magazines Direct. Thank you for taking the time to leave a review for us. I’m sorry to hear that you had some issues when setting up your subscription; I understand that this can be incredibly frustrating. I have sent an email to you personally, requesting more information so I can look into this for you and ensure that this is resolved to your satisfaction.

0

MB

Mrs Lynne Burke

Zweryfikowano przez Feefo

London

1 year ago

Jonny

Magazines Direct

12 months ago

Hello Lynne, My name is Jonny from Magazines Direct. Thank you for sharing your positive experience with us and leaving a review. We hope you enjoy your subscription to The Week. If you have any questions, please feel free to contact us via help@magazinesdirect.com

0

Wiarygodny klient

Zweryfikowano przez Feefo

1 year ago

Nathan Johnson

Magazines Direct

11 months ago

Hello, My name is Nathan from Magazines Direct. Thank you for sharing your positive experience with us and leaving a review. We hope you enjoy your subscription and that you come back soon. If you have any questions, please feel free to contact us via help@magazinesdirect.com

0

Wiarygodny klient

Zweryfikowano przez Feefo

1 year ago

No information regarding shipment, magazine not received, money taken

Money has been taken, but no update regarding the shipment

Jonny

Magazines Direct

12 months ago

Hello, My name is Jonny from the Complaints Team at Magazines Direct. Thank you for taking the time to leave a review for us. I apologise that you have had a negative experience regarding your order and I assure you that we take our feedback seriously. I have sent an email to you personally, requesting more information so that I can look into this for you and ensure that this is resolved to your satisfaction.

1

Wiarygodny klient

Zweryfikowano przez Feefo

1 year ago

It took several attempts to renew the subscription.

Jonny

Magazines Direct

12 months ago

Hello, My name is Jonny from the Complaints Team at Magazines Direct. Thank you for taking the time to leave a review for us. I apologise that you have had a negative experience regarding renewal of your subscription, and I assure you that we take our feedback seriously. If you are having any issues with renewal in future please do not hesitate to contact us on help@magazinesdirect.com

0

MS

MR CHRISTOPHER SMITH

Zweryfikowano przez Feefo

Leicestershire

1 year ago

Nathan Johnson

Magazines Direct

11 months ago

Hello Christopher, My name is Nathan from Magazines Direct. Thank you for sharing your positive experience with us and leaving a review. We hope you enjoy your subscription and that you come back soon. If you have any questions, please feel free to contact us via help@magazinesdirect.com

0

MB

MR Darren Burke

Zweryfikowano przez Feefo

Clifton Springs

1 year ago

Co MR Darren Burke sądzi o Magazines Direct:

Quite easy to renew online. A good experience

Nathan Johnson

Magazines Direct

11 months ago

Hello Darren, My name is Nathan from Magazines Direct. Thank you for sharing your positive experience with us and leaving a review. We hope you enjoy your subscription and that you come back soon. If you have any questions, please feel free to contact us via help@magazinesdirect.com

0

Wiarygodny klient

Zweryfikowano przez Feefo

1 year ago

Annoying. Credit card payment didn’t work because UK which is weird

Jonny

Magazines Direct

12 months ago

Hello, My name is Jonny from the Complaints Team at Magazines Direct. Thank you for taking the time to leave a review for us. I apologise that you have had a negative experience regarding your card payment and I assure you that we take our feedback seriously. If you have any further issues regarding paying for your subscription, please do not hesitate to contact us on help@magazinesdirect.com.

0

Wiarygodny klient

Zweryfikowano przez Feefo

1 year ago

Excellent Magazine. Packed with interest.

Prompt delivery by royal mail

Nathan Johnson

Magazines Direct

11 months ago

Hello, My name is Nathan from Magazines Direct. Thank you for sharing your positive experience with us and leaving a review. We hope you enjoy your subscription and that you come back soon. If you have any questions, please feel free to contact us via help@magazinesdirect.com

0

Wiarygodny klient

Zweryfikowano przez Feefo

1 year ago

Great magazine

No

Nathan Johnson

Magazines Direct

11 months ago

Hello, My name is Nathan from Magazines Direct. Thank you for sharing your positive experience with us and leaving a review. We hope you enjoy your subscription and that you come back soon. If you have any questions, please feel free to contact us via help@magazinesdirect.com

0