Trip of a lifetime! It was coordinated with the finesse and expertise of Roberto. The hotels were magnificent, the sites unforgettable, the food amazing and all of the travel details executed...
We booked the 7-day pre-tour for “Ecuador/ The Galapagos” before “THE TREASURES OF THE INCAS.” The former had flaws that really detracted from the expensive LUXURY GOLD concept. The latter was...
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Recenzje produktów
Data zakupu: 02/09/2017
0
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Trusted Customer
Zweryfikowano przez Feefo
8 years ago
Co Trusted Customer sądzi o Luxury Gold:
The program was excellent. Our guide Emma was fantastic and treated everyone with respect and kindness. She was instrumental in making our experience a memorable one.
Dale Anderson
Luxury Gold
8 years ago
Our Tour Directors love nothing more than creating memorable experiences for our guests. That is why; it pleases us to learn that Emma helped to make your journey so special. Furthermore, we are delighted that you enjoyed touring in luxury with Insight Vacations and we hope to introduce you to some more of our excellent itineraries in the future.
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Data zakupu: 06/10/2017
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Wiarygodny klient
Zweryfikowano przez Feefo
8 years ago
Attentive, friendly, professional and customer centric.
Christine – Supplier Relationship Manager
Luxury Gold
8 years ago
Our dining experiences have been designed to provide the most authentic flavours and help bring your destination to life in a delicious way. It is because of this that it disappoints us to read that the cuisine on the trip did was not to your tastes. With that in mind, we will be looking into your comments to ensure that similar concerns do not affect our guests’ experiences going forward. That said; we are still delighted that you enjoyed the service during your vacation and we hope that we have been able to help you gain a deeper insight into the life and history of Spain and Portugal.
Christine – Supplier Relationship Manager
Recenzje produktów
Data zakupu: 06/10/2017
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Trusted Customer
Zweryfikowano przez Feefo
8 years ago
Co Trusted Customer sądzi o Luxury Gold:
The service provided by the coach driver & tour director were extremely good one of the best we have had with Insight over the many tours we have had with Insight.
Dale Anderson
Luxury Gold
8 years ago
By listening to our guests feedback we are continuously taking on board new ways to improve our guests experiences. Therefore, we are delighted to read that you truly enjoyed the service provided on your latest Luxury Gold journey. Additionally, we hope that you have taken some fantastic memories away from your time in New England.
Data zakupu: 23/09/2017
0
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Trusted Customer
Zweryfikowano przez Feefo
8 years ago
Co Trusted Customer sądzi o Luxury Gold:
Most likely
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Dale Anderson
Luxury Gold
8 years ago
While we are delighted that you were impressed with your previous experience with Insight Vacations, it saddens us to learn that this one fell slightly short of your expectations. A lot of preparation goes into ensuring our guests comfort and therefore, we regret that the hotels and cuisine was not as you had anticipated. Nonetheless, we will be communicating this to our Quality Control department to help ensure the continuation of our guests’ satisfaction, going forward. Moreover, we hope that you have taken some special highlights away from your Luxury Gold journey.
Data zakupu: 06/10/2017
0
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Wiarygodny klient
Zweryfikowano przez Feefo
8 years ago
good itinerary, good hotels although Barcelona's location was too far out of city. excellent tour director Emma. fun activities. local guides -some good, some not so good. would have liked a smaller...
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Christine – Supplier Relationship Manager
Luxury Gold
8 years ago
We are very pleased that this itinerary covered all of the destinations that you wanted to visit and that the quality of the accommodations lived up to your expectations. Further to that, we have forwarded your thoughts about the hotel in Barcelona to our Operations team for their review and we hope that you have taken many brilliant memories away from the trip.
Every activity was fulfilled as advertised. The accomadations were excellent AND all guides were all exceptional. I felt truly taken care of and safe. Robert Campos was outstanding in his detail...
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Dale Anderson
Luxury Gold
8 years ago
It makes us very happy to learn that all of the elements of the tour came together seamlessly to create an excellent experience for you in Peru. What's more, we fell privileged that you trusted Insight Vacations and Luxury Gold to provide you with your journey of a lifetime, and we look forward to our next adventure together in the future.
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Data zakupu: 20/10/2017
0
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Trusted Customer
Zweryfikowano przez Feefo
8 years ago
Co Trusted Customer sądzi o Luxury Gold:
Roberto, our tour director was absolutely fantastic!
Recenzje produktów
Dale Anderson
Luxury Gold
8 years ago
Our Travelling Concierges love nothing more than helping to ensure an exceptional experience for our guests. Therefore, we are delighted to read that Roberto assisted to make your time in Peru so memorable. Furthermore, we would like to thank you for your suggestion which is now with our Product Development department for their consideration and we hope to welcome you back to travel in luxury with us again soon.
Insight's Luxury Gold works by combining a very well planned itinerary with the best some of the best tour guides around. Luxury Gold's Treasures of the Incas demonstrated this perfectly. I am so...
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Dale Anderson
Luxury Gold
8 years ago
At Insight Vacations, we pride ourselves on the professionalism of our dedicated team who love nothing more than showcasing our exciting experiences to our guests and ensuring that each journey is an unforgettable one. That said; we are very happy that Machu Picchu stood out as a highlight of your journey and we hope that you have taken many more wonderful memories away from this adventure.
Enjoy the finest end to end experience on the world's leading limited edition small group tours. With an average of 20 guests, every journey is filled with unrivalled Passport Moments, the golden threads that create your extraordinary vacation.
Nasze niezależne nagrody pozwalają wyróżnić najlepsze marki pod względem obsługi klienta. Zwycięzcy są wybierani na podstawie ocen otrzymanych od klientów.
W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.
Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Enjoy the finest end to end experience on the world's leading limited edition small group tours. With an average of 20 guests, every journey is filled with unrivalled Passport Moments, the golden threads that create your extraordinary vacation.