W jaki sposób zbierane są recenzje na Feefo?

W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.

Kto może zostawić recenzję na Feefo?

Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.

Jak weryfikujemy recenzje?

Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.

Jak radzimy sobie z fałszywymi recenzjami?

Feefo uniemożliwia zostawianie fałszywych recenzji, ponieważ do wystawienia opinii zachęcamy tylko zweryfikowanych kupujących.

Recenzje sprzedawcy Lumley Insurance | Recenzje dotyczące obsługi klienta sprzedawcy {{merchantUrl}} | Feefo

Wyświetlono wszystkie recenzje: 1,433

Marquis Rangoni-Machiavelli and Marchioness Rangoni-Machiavelli

Zweryfikowano przez Feefo

7 years ago

Co Marquis Rangoni-Machiavelli and Marchioness Rangoni-Machiavelli sądzi o Lumley Insurance:

Excellent

Excellent, since the beginning.

Danni

Lumley Insurance

7 years ago

Thank you very much for taking the time to review us. We are delighted to have been of service over the years and are most grateful for your many years of continued support.

It would be greatly appreciated if you would consider recommending us to any family or friends whom you feel could also benefit from our assistance.

Kind regards,

Daniella Midwinter

Senior Administrator

Mr and Mrs MacMullen

Zweryfikowano przez Feefo

7 years ago

Co Mr and Mrs MacMullen sądzi o Lumley Insurance:

Personal attention. Deal with the same people each time.

Danni

Lumley Insurance

7 years ago

Thank you for your kind review, Mr and Mrs MacMullen. We're pleased that you have found our service consistent and personal.

I have passed your positive comments to your account handler, Dhiren.

Kind regards,

Daniella Midwinter

Senior Administrator

Wiarygodny klient

Zweryfikowano przez Feefo

7 years ago

Top notch service

Always so helpful and efficient, both when renewing and when I had an unusual claim which the insurer settled in full, thanks to Lumley's diligence

Danni

Lumley Insurance

7 years ago

Thank you very much for your kind review. We're delighted that we could help with settlement of your claim.

I have passed your lovely comments to your account handler, Dhiren.

Please do consider recommending us to family or friends if you feel they could also benefit from our services.

Kind regards,

Daniella Midwinter

Senior Administrator

Wiarygodny klient

Zweryfikowano przez Feefo

7 years ago

easy contact and advice

Danni

Lumley Insurance

7 years ago

Thank you very much for your review, we are pleased we could be of assistance. I have passed your comments to your account handler, Tom.

If you have any family or friends who you feel could also benefit from our advice, please do pass our details to them.

Kind regards,

Daniella Midwinter

Senior Administrator

Mr Tate

Zweryfikowano przez Feefo

7 years ago

Co Mr Tate sądzi o Lumley Insurance:

Thank you Lumley

Efficient and friendly with superb quotes couldn't be more delighted

Danni

Lumley Insurance

7 years ago

Thank you for your very kind review, Mr Tate. I have passed your lovely comments to your account handler, Hannah.

We hope we can continue to be of service in the future.

Please do consider recommending us to family or friends if you feel they could also benefit from our services.

Kind regards,

Daniella Midwinter

Senior Administrator

Ms Austin

Zweryfikowano przez Feefo

7 years ago

Co Ms Austin sądzi o Lumley Insurance:

Excellent customer service

Danni

Lumley Insurance

7 years ago

Thank you for your very kind review, Ms Austin.

I've passed your comments to your account handler, Tim, and the rest of the team. We're delighted to know that you've been pleased with our service.

Kind regards,

Daniella Midwinter

Senior Administrator

Wiarygodny klient

Zweryfikowano przez Feefo

7 years ago

If you ever have to make a claim you want it to be as painless as possible!

You only really find out about your insurance broker and underwriters if you're unfortunate enough to have to claim on it. For the first time ever I have had to make a claim and have been astonished...

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Danni

Lumley Insurance

7 years ago

Thank you kindly for taking the time to leave such a lovely review.

We are sorry that you have had to make a claim, but are happy to have been able to alleviate the impact for you as much as possible. We always strive to support our clients every step of the way.

It would be most appreciated if you would consider recommending us to any family or friends who you feel could also benefit from our assistance.

Kind regards,

Daniella Midwinter

Senior Administrator

Wiarygodny klient

Zweryfikowano przez Feefo

7 years ago

Quick, efficient and hassle-free

Danni

Lumley Insurance

7 years ago

Thank you for your very kind review. We're delighted to know that you've been pleased with your experience with us.

Please do consider recommending us to family or friends if you feel they could also benefit from our services.

Kind regards,

Daniella Midwinter

Senior Administrator

Wiarygodny klient

Zweryfikowano przez Feefo

8 years ago

Answer my communications. I had to write twice to get them to confirm they understood I ived a certail distance form astream

Danni

Lumley Insurance

7 years ago

Thank you for your feedback.

We apologise that you had to follow us up for a response regarding your policy detail, I can confirm that your proximity to the stream in question has been noted on our records.

We always appreciate feedback so we may continue to improve our services to our clients.

If I can be of any further assistance please do not hesitate to contact me.

Samantha Davies

Operations Manager

Dr Smith

Zweryfikowano przez Feefo

Goring on Thames

8 years ago

Co Dr Smith sądzi o Lumley Insurance:

Lumleys handled enquiries relating house insurance very well. Am just waiting on resolution of my last query otherwise it would be 5 star (ref Lisa Heywood)

Danni

Lumley Insurance

8 years ago

Thank you very much for your review, Dr Smith.

I have passed your comments on to Lisa who has advised that she will be in touch presently regarding your recent query.

Please do recommend us to family or friends if you feel they could also benefit from our services.

Kind regards,

Daniella Midwinter

Senior Administrator

Nie masz jeszcze zaproszenia do recenzowania?

Feefo Trusted Service Awards

Nasze niezależne nagrody pozwalają wyróżnić najlepsze marki pod względem obsługi klienta. Zwycięzcy są wybierani na podstawie ocen otrzymanych od klientów.

Czym są nagrody Trusted Service Awards dla najlepszego usługodawcy

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