The coach was on time and the drive to London was calm and secure. The driver was patient, kind and engaged with the pupils. He was happy to use his experience of London traffic so we arrived in good...
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Data zakupu: 13/02/2019
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Customer
7 years ago
Co Customer sądzi o Lucketts Travel:
Excellent, polite service
Data zakupu: 14/02/2019
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Customer
7 years ago
Co Customer sądzi o Lucketts Travel:
Al;ways willing to help, if dates or coaches need change never a problem
Laura
Lucketts Travel
7 years ago
Thanks for your review. We always do our best to accomodate our customers' needs.
Brilliant service - great communication with driver throughout the day about drop off/pick up locations and times. He was really friendly and supplied rubbish bags for us as well.
I was incredibly disappointed that the coach would not come to our venue to collect us or drop us off at the end and that we had to walk 4/5 minutes to the coach - we had a young person with physical...
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Laura
Lucketts Travel
7 years ago
Were very sorry to hear of your disappointment. We have investigated the points youve raised and understand that the driver felt that the size of the coach made it too tight to get closer to the venue, and in these instances we support their professional opinion. We apologise that this was not communicated to you in advance or perhaps not at the time either. However, in regards to the quality of the driving, this is not the kind of behaviour that we accept from our drivers and we have extensive training to ensure that our drivers are amongst the most professional on the road. I assure you this is not indicative of the service you can expect from us and we hope we have the opportunity to demonstrate that in the future. Thank you for your feedback.
Data zakupu: 31/01/2019
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Customer
7 years ago
Co Customer sądzi o Lucketts Travel:
yet again a great service and even confirmed the night before as driver had not been to our venue before.
Data zakupu: 16/02/2019
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Customer
7 years ago
Co Customer sądzi o Lucketts Travel:
Very efficient and polite service from the Fareham office staff, the drivers and standard of coaches good.
Established in 1926 and based in Fareham, Hampshire, Lucketts Travel is a family run business which provides luxury coach hire and first class holidays and day trips to tens of thousands of satisfied customers every year.
W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.
Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Established in 1926 and based in Fareham, Hampshire, Lucketts Travel is a family run business which provides luxury coach hire and first class holidays and day trips to tens of thousands of satisfied customers every year.
