Been three times it鈥檚 so peaceful and clean staff so friendly and helpful
Emma
Lovat Parks
2 months ago
Thank you for your 5* review after your 3rd holiday with us. It is very peaceful here with just the birds to listen to is lovely in the mornings. We look forward to seeing you next year.
Nice lodge well equiped with washing machine and dishwasher!
well located for dropping in to Padstow also close to a number of sandy beaches
Reception staff helpful and friendly
Like the arrival...
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Jeanie
Lovat Parks
2 months ago
Thank you for your lovely review.
We're delighted to hear that you enjoyed your stay and found your lodge well equipped, with everything you needed for a comfortable holiday. It's wonderful to know that our location made it easy for you to explore Padstow and the beautiful sandy beaches nearby.
We're especially pleased that our Reception Team provided a friendly and helpful welcome, and it's great to hear that you enjoyed the arrival pack too. Those little touches are something we love providing to help make our guests feel at home from the moment they arrive.
Thank you for choosing Padstow Holiday Village. We hope to welcome you back again soon for another relaxing stay.
Nice clean park. Great accomodation. Reasonable prices, and good facilities.
Short walk to the beach with 2 seal colonies within 30 mins walk. Convenient shop on site.
Kate
Lovat Parks
2 months ago
Thank you for taking the time to share your feedback. We're delighted that you enjoyed our accommodation, facilities, and value for money. It's great to hear you made the most of our fantastic coastal location and found the on-site shop useful during your stay. We hope to welcome you back again soon.
Green Hill Farm is a lovely site, well managed and laid out. The staff are excellent, helpful and obviously proud of their site.
Alisha
Lovat Parks
2 months ago
Hello Jon, thank you for your kind words! I'm glad you enjoyed the park during your stay with us and that you found our staff helpful too, it's always lovely to hear. We hope you are able to join us again in the future, thank you for the five stars! - Alisha, Reception
Perfect little site for relaxing, it would be extra special if it had a swimming pool 馃グ or span
Jeanie
Lovat Parks
2 months ago
Thank you for your lovely review.
We're thrilled to hear that you find Padstow Holiday Village such a special place and that you enjoyed the peaceful, relaxing atmosphere of the park. Creating a tranquil environment where our guests can unwind is exactly what we aim for.
Thank you as well for your suggestion regarding a swimming pool or spa. We always welcome guest feedback and appreciate you sharing your thoughts on how we could make future stays even more special.
We hope to welcome you back again soon for another relaxing getaway.
Have stayed 3 times at sun haven, lovely site, location and the staff are friendly and help. Accommodation is very good, if we didn鈥檛 live so far away I would consider owning but not practical I鈥檓...
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Emma
Lovat Parks
2 months ago
Thank you for leaving us your 5*review after your 3rd stay with us. We love to have you one of our owners at Sun Haven. We look forward to seeing you again soon.
As an active wheelchair user, I found the overall accessibility throughout the park significantly lacking. While I knew in advance that our specific accommodation wasn't accessible due to limited...
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Jeanie
Lovat Parks
2 months ago
Thank you for taking the time to leave such detailed feedback.
We're sorry to hear that you encountered accessibility challenges during your stay. While we appreciate that you were aware your accommodation was not accessible when booking, we understand how disappointing it must have been to experience barriers around the wider park, particularly when trying to access the restaurant.
We are especially concerned to hear that the accessibility of the restaurant did not match the information provided prior to your arrival. We recognise how frustrating this must have been and apologise for the inconvenience caused.
Your comments regarding the car park, pathways and access to the dining areas are greatly appreciated. We value constructive feedback such as yours, as it helps us identify areas where improvements can be made to provide a more inclusive experience for all guests.
Thank you again for sharing your experience and suggestions. We will ensure your feedback is passed on to the relevant teams for consideration.
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